Technical Writer, Storyteq
Cloud-based creative automation platform
Posted today
Cloud-based creative automation platform
201-500 employees
Posted today
201-500 employees
Company mission
To become the go-to marketing technology for brands around the world.
Role
Who you are
- Have at least 3 years of experience as a technical writer, preferably for other enterprise SaaS products
- Possess exceptional written communication skills with the ability to explain complex concepts in simple, clear language
- Are familiar with Confluence and similar knowledge base systems
- Can quickly grasp complex product configurations and implementation processes without necessarily having a technical background
- Have experience following established style guides and documentation standards
- Are comfortable working with cross-functional teams to gather information and understand documentation requirements
- Have strong communication skills and can effectively interact with internal stakeholders
- Have a proactive, "can-do" attitude with strong problem-solving abilities
- Are adaptable to changing priorities and comfortable working in a fast-paced environment
- Have experience working with or documenting for implementation partners (preferred)
- Have knowledge of marketing technology platforms or similar SaaS products (preferred)
What the job involves
- As our Tech Writer, you will be instrumental in executing our documentation strategy to support our scaling ambitions
- You'll work closely with our Senior Technical Writer to develop and maintain a comprehensive partner portal that will enable third-party implementation partners to successfully sell and implement our SaaS Content Marketing Platform
- This is a key role that will directly contribute to our company's growth trajectory
- Working alongside product, engineering, implementation, and partnership teams, you'll create clear, accessible documentation that explains how our highly configurable product works
- You'll have the opportunity to build comprehensive guides from the ground up and make a significant impact on our business by enabling our partners' success
- Create and deliver high-quality documentation content for our partner portal following established templates, style guides, and standards
- Translate complex product configurations and implementation processes into clear, accessible documentation
- Work closely with product, engineering, and implementation teams to understand the intricacies of our platform
- Develop comprehensive guides on product configuration, best practices, and implementation standards
- Maintain and update the partner portal content once established
- Gather and incorporate feedback from internal teams and implementation partners to continuously improve documentation
- Ensure all documentation remains up-to-date with new product versions, releases, and features
- Build comprehensive knowledge of our entire product suite over time
- Collaborate with cross-functional teams to gather information and understand documentation requirements
- Support the Senior Technical Writer in executing the overall documentation strategy
- Communicate effectively with internal stakeholders to ensure documentation meets their needs
- This is an exciting opportunity to join a company recognized as a leader in the Gartner Magic Quadrant for Content Marketing Platforms
- You'll have the chance to make a significant impact by enabling our scaling strategy through documentation excellence
Our take
Digital marketing has evolved beyond web-based campaigns to encompass mobile devices and social media platforms. This shift necessitates consistent marketing across multiple channels, leading to an increased demand for diverse content and larger content creation teams.
Storyteq offers a cloud-based creative automation platform that enables digital marketing teams to automatically generate platform-specific content. By providing templates for consistent branding across various formats and platforms, Stroyteq allows brands to create omnichannel campaigns without expanding their creative teams.
Unlike many omnichannel marketing platforms that focus on inbound campaigns and advertisements, Storyteq specialises in content creation. Its generative and autonomous platform aims to reduce marketing costs, streamline workforces, and deliver consistently branded content across all channels.
Steph
Company Specialist at Welcome to the Jungle
Insights
86% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2018
$0.9m
SEED
Jul 2017
$0.6m
SEED
Total funding: $1.5m
Company benefits
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy
- Cycle to Work Scheme – save on the cost of biking to work
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life
Company HQ
Hoofddorppleinbuurt, Amsterdam, Netherlands
Leadership
Guido Derkx
(CCO)Founder of DutchWebshark from 2011 to 2014. Manager of Data Solutions for Info Support from 2014 to 2016.
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