Manager of People Transition Services, WelbeHealth
$109.2-144.2k
At-home healthcare for the elderly
Be an early applicant
At-home healthcare for the elderly
501-1000 employees
Be an early applicant
$109.2-144.2k
501-1000 employees
Company mission
To help seniors thrive and live longer with greater connection, vitality, and meaning.
Role
Who you are
- Bachelor’s degree in human resources, business, operations, or related field preferred; equivalent combination of education and relevant experience may be considered
- Progressive experience in people operations, onboarding, preboarding, shared services, employee transitions, or related employee lifecycle operations or leadership roles, in a high-volume environment
- Two (2) to three (3) years of demonstrated experience managing end-to-end preboarding, onboarding, or employee lifecycle processes with strong attention to detail, service, compliance, and accurate system processing
- Experience supporting both full-time and contractor hiring processes preferred, including understanding of distinct documentation, workflow, and stakeholder requirements
- Experience processing or supporting team member terminations, transfers, job changes, or similar employee lifecycle transactions preferred
- Strong people leadership capabilities with a track record of coaching, developing, and motivating teams while maintaining high standards for execution and service
- Strong process improvement mindset with demonstrated ability to identify inefficiencies, implement improvements, and enhance stakeholder and new hire experiences
- We are seeking a Manager, People (Assignment: People Transition Services) who is passionate about creating exceptional employee experiences through operational excellence, thoughtful leadership, and continuous process improvement
- The ideal candidate is a collaborative, service-oriented leader who thrives in a fast-paced, high-volume environment, enjoys building strong cross-functional partnerships, and is energized by improving the processes that support team members throughout their employment journey
- If you are excited about leading people, optimizing employee lifecycle operations, and delivering a best-in-class preboarding and transition experience, we'd love to hear from you!
What the job involves
- The Manager, People (Assignment: People Transition Services) is accountable for leading the end-to-end preboarding experience, ensuring every new team member receives a seamless, welcoming, and supportive journey from offer acceptance through start readiness
- This role also supports key team member transition processes, including processing terminations and transfers
- The Manager, People is expected to drive process improvement across communication, reporting, compliance, and stakeholder experience
- Owns the end-to-end employee transition experience, leading the operational strategy and execution of preboarding, internal transfers, and offboarding while ensuring a seamless, compliant, and service-oriented experience for team members, hiring managers, and business leaders
- Combines people leadership with process transformation, overseeing a high-performing team while continuously improving employee lifecycle processes, strengthening cross-functional partnerships, and driving operational excellence across Talent Acquisition, People Operations, Workday, and onboarding vendors
- Lead the end-to-end preboarding process for all full-time and contractor hires, ensuring a consistent, high-quality experience
- Partner closely with the Talent Acquisition team to ensure tight, timely hand-offs once a candidate is offered a position, maintaining clear ownership of all preboarding activities until the new hire is ready to start
- Serve as a primary point of support for new hires throughout the preboarding journey, providing proactive communication, answering questions, resolving issues, and ensuring they feel informed and welcomed at every step
- Ensure hiring managers, leaders, and key stakeholders are informed of progress, requirements, upcoming milestones, and any risks or delays that may impact a new hire’s start readiness, as well as manage the preboarding workflow through ServiceNow, ensuring tasks are accurately initiated, tracked, escalated, and completed within defined service levels
- Lead and develop a team of People Assistants and People Coordinators responsible for executing the preboarding experience and select People transition support processes by setting expectations, coaching performance, removing barriers, and ensuring excellent service delivery in a high-volume environment
- Drive process improvement initiatives that enhance the new hire experience, stakeholder communications, operational efficiency, reporting visibility, and overall preboarding quality
- Partner with onboarding vendors, including background check and occupational health providers, as well as compliance and internal stakeholders, to ensure all required preboarding activities are completed accurately and in alignment with policy and regulatory requirements
Our take
Healthcare and insurance can be tricky to navigate, especially for the eldest and most vulnerable. That's what WelbeHealth aims to change with its healthcare management program for seniors.
It markets its program as ‘PACE’ - that’s Program of All-inclusive Care for the Elderly - which means that once a patient signs up, WelbeHealth coordinates and pays for all their healthcare, taking pressure off the patient and caregivers. It’s covered under Medicare and Medi-Cal and puts a strong focus on coordinating support to help patients stay at home and remain an active part of their community.
There’s a wide market for healthcare management, particularly healthcare for seniors. WelbeHealth’s offer has raised impressive funds and seen solid growth and community impact. In 2023, it bolstered its growth with new hires in key leadership positions, indicating its attractiveness for medical science and technology leaders.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2020
$30m
SERIES C
Jun 2018
$15m
SERIES B
Total funding: $61.2m
Company benefits
- TIME TO RECHARGE: We believe in healthy and refreshed employees. That’s why full-time employees get 17 days of paid time off in year one, 12 company holidays and 5 sick days
- EQUITY PARTICIPATION RIGHTS FOR ALL: Our success is a reflection of our employees. That’s why we’ve implemented a best practice from leading companies: Equity Grants for all employees
- COMPREHENSIVE BENEFITS: We’ve got you covered! Health, dental, vision and life insurance coverage. Paid parental leave. 401k matching program. Continuing Medical Education opportunities
Company HQ
Downtown Menlo Park, Menlo Park, CA
Leadership
Adam Groff
(Co-Founder)Co-founded Calibrater Health, GoHealth Urgent Care and Better Life Partners, and work at Dartmouth Hitchcock Medical Centre.
Si France
(Co-Founder & CEO)Former Engagement Manager at McKinsey, and co-founder & CEO of GoHealth Urgent Care.
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