Senior Product Manager, SoFi
Membership
$144-247.5k
+ Bonus
Mobile & online personal finance services
Posted today
Mobile & online personal finance services
1001+ employees
Posted today
$144-247.5k
+ Bonus
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- 5+ years of experience in product management and related fields
- Excellent attention to detail and ability to summarize complex issues clearly and concisely
- Bachelor’s degree or higher in a technical or non-technical discipline
- Experience leading cross-functional teams to define and deliver products on deadlines with a software engineering team
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Superior written and spoken communication skills
- Experience presenting to executive management
- Data-driven and structured approach to analysis and decision-making
- A high-ownership mentality and accountability in your work
- Ability to lead and coordinate groups of people to make and execute plans
- Ability to work with remote teams
- Deep customer empathy and passion for helping people achieve their financial goals
Desirable
- MBA
- Previous experience in loyalty/rewards programs, subscriptions, and/or fintech
What the job involves
- SoFi is looking for a Senior Product Manager to lead key work streams within our Membership, Rewards, and Subscriptions area
- In this role, you will be responsible for defining, prioritizing, and building new capabilities so we can create best-in-class experiences that help Members get the most out of their relationship with SoFi
- You will support and grow a product portfolio while working across every SoFi business and function, including engineering, design, marketing, finance, and operations
- You will work closely with all members of this cross-functional team to deliver on exceptional value to our members and business
- As a product leader in our organization, you will be expected to inspire with your vision/roadmap, set ambitious goals, be gritty, and be accountable to results
- You’ll play the critical role of bridging the technical and business worlds to deliver experiences that delight our members and drive our business forward
- Build innovative solutions in a customer-centric environment
- Work closely with design and engineering partners to define product experiences that delight our members
- Work cross-functionally with business, marketing, operations, legal, compliance, and executive stakeholders to define and prioritize deliverables and translate customer needs into product solutions
- Create, communicate, and evangelize a product roadmap
- Write and refine product-requirement documents
- Oversee and prioritize product backlogs
- Own instrumentation and analysis to monitor product performance
- Communicate clearly and consistently with senior-level stakeholders
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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