Revenue Operations Specialist, Jobber

CA$71.4-96.6k

The salary has a midpoint of $84,000 and full salary is designed to show the progression from learning the ropes to truly excelling. + Equity, rewards and annual stipends

Salesforce

Hubspot

Zapier

Junior and Mid level

Toronto

Remote from Canada

Job tracking and customer management software for home service businesses

Job no longer available

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Job no longer available

CA$71.4-96.6k

The salary has a midpoint of $84,000 and full salary is designed to show the progression from learning the ropes to truly excelling. + Equity, rewards and annual stipends

Salesforce

Hubspot

Zapier

Junior and Mid level

Toronto

Remote from Canada

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Experience in Sales Operations, Revenue Operations, or a similar GTM support function in a B2B SaaS environment
Experience with Salesforce and familiarity with CRM hygiene best practices
A process-oriented mindset with attention to detail and a passion for continuous improvement
Ability to work cross-functionally with stakeholders in Sales, RevOps, and Enablement
Excellent written and verbal communication skills — you can simplify complex workflows and make documentation digestible
Comfort working in a fast-paced, ambiguous environment where priorities evolve rapidly
Experience using automation tools (e.g., Zapier, HubSpot workflows, or similar platforms) is a strong asset

What the job involves

Sitting at the intersection of strategy, systems, data, and process, Revenue Operations (RevOps) at Jobber ensures our go-to-market engine runs with precision
RevOps aligns Sales, Marketing, and Customer Success to enable better customer experiences and drive predictable, scalable growth
The Revenue Operations Specialist will have a primary mission is to maximize the effectiveness of our frontline sales managers by taking ownership of critical administrative and operational tasks
You’ll work behind the scenes to ensure our systems are clean, our data is compliant, and our processes are optimized — allowing our managers to focus on what they do best: coaching and leading high-performing teams
This role will have a high impact on team efficiency, data accuracy, compliance, and ultimately, revenue performance
Monitor and manage inbound support requests from the sales team via the #sales channel, ensuring timely triage and resolution
Serve as a central point of coordination for sales admin needs, escalating where necessary
Maintain Salesforce data integrity through consistent hygiene practices and audits
Own internal documentation updates related to sales processes, rules of engagement, and system workflows
Build and maintain audit processes to ensure high compliance across sales workflows
Identify recurring manual tasks and recommend automation opportunities
Support implementation and maintenance of AI tools and process automations that streamline rep and manager workflows
Assist in the planning and operational updates of staffing schedules, headcount planning, and capacity adjustments
Support team enablement by ensuring process documentation is up-to-date and easily accessible
Partner with RevOps analysts to surface trends from compliance, channel activity, or staffing data to identify friction and optimization opportunities

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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