Senior Product Manager, OpenTable
Table Management System
CA$120-150k
+ This role is eligible to be considered for an annual bonus and equity grant
2+ days a week in office (Downtown Toronto)
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$120-150k
+ This role is eligible to be considered for an annual bonus and equity grant
2+ days a week in office (Downtown Toronto)
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You’re high-energy and enthusiastic about working with teams and delivering great products
- You’re experienced in launching successful products and iterating on them
- You love solving complex, detail oriented problems in a way that is easy for customers to understand
- You are motivated and focused on results, working across multiple teams to align on goals and drive impact
- You bring experience in product discovery, and a data and customer-centric approach that will push our product direction forward
- You’re comfortable taking charge and leading teams to success on high visibility initiatives
- You're eager to learn from failures - not just from successes
- You’re fun, motivated to work on a fast-paced team and share a passion for building great products that customers love
- 5+ years in a product management role and work experience
- Exceptional collaboration skills; ability to gain the respect of your product, design, engineering, and product marketing counterparts
- Effective communication and influential leadership skills
- Data-centricity; a deep curiosity of metrics, the ability to identify the right metrics and track and report back on impact
- Creativity; you will have lots of fresh ideas and be hungry to test them and see the results
- Experience shipping and managing full stack products and solutions
- Experience with agile processes and lean methodology
- Understanding of user experience design principles
Desirable
- Experience building or scaling dual-sided marketplaces at a hyperlocal or global level
- Expert at turning fragmented feedback from customers and Sales into a cohesive, high-ROI product strategy
- Master storyteller with the ability to demo to large audiences and sell a vision through value props
- History of partnering with Sales, AM, and Marketing teams to drive GTM success
- Passion for emerging tech; experience building or using AI tools to 10x productivity
- Self-starter who challenges the status quo, operates independently, and brings "owner" mentality to their work
- Restaurant/hospitality background or a genuine obsession with the food space is a plus
What the job involves
- The OpenTable Restaurant Product Team is dedicated to empowering restaurants with the tools they need to do what they do best, better
- We are seeking a seasoned Senior Product Manager to identify opportunities and drive the execution of superior features and product strategy for restaurants as part of the TMS (Table Management System) team
- You’ll work closely with restaurants, cross disciplinary team members, and executive stakeholders to set the vision, build, and launch intuitive and seamless solutions that power restaurants’ success
- Drive the vision and roadmap through deep understanding of our customer and business objectives
- Lead the identification of user problems, technical development, and launch of innovative products
- Align and communicate with cross company stakeholders and executives on strategic initiatives
- Iterate web and app experiences to increase engagement and satisfaction
- Slice and dice data and contextualize it towards rapid growth
- Maintain and prioritize the product backlog
- Partner with UX and Engineering partners on discovery and development tracks
- Constantly assess customer needs, technology trends, and major competitors
- This role requires attendance in our office located at 134 Peter Street in downtown Toronto (projected to open in Q2 of 2026)
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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