Integration Support Engineer, Capital One

$134.1-153k

+ This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI); Salary applicable to NY based candidates only

AWS

TypeScript

GCP

JavaScript

Python

Scala

Java

Node.js

Salesforce

Azure

Postman

Mid and Senior level

New York

More information about location

Credit Cards, Bank and Loans

Job no longer available

Credit Cards, Bank and Loans

1001+ employees

FintechB2CB2BBankingFinancial Services

Job no longer available

$134.1-153k

+ This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI); Salary applicable to NY based candidates only

AWS

TypeScript

GCP

JavaScript

Python

Scala

Java

Node.js

Salesforce

Azure

Postman

Mid and Senior level

New York

More information about location

1001+ employees

FintechB2CB2BBankingFinancial Services

Company mission

To help customers succeed by bringing ingenuity, simplicity, and humanity to banking.

Job

Company

Role

Who you are

Bachelor’s Degree in Information Systems, Computer Science, Engineering, or military experience
At Least 4 years of experience with system integration technologies & tools(RESTful APIs, OAUTH 2.0, TLS, Postman)

Desirable

2+ years of experience in Agile practices
1+ years of experience with AWS, GCP, Microsoft Azure, or another public cloud service
4+ years of experience developing enterprise applications in at least one of the following: Java, Scala, Python, Go, Javascript/TypeScript, Angular/React.js, or Node.js
4+ years of experience using open source frameworks to develop enterprise applications

What the job involves

We are seeking a Support Engineer who is passionate about technology and delightful financial services experiences
The Support Engineer will serve as a point of contact to strategic partners after they onboarded to Capital One API’s on the DevExchange platform, while working directly with Capital One teams to support and service our product offerings
Gain subject matter expertise on Capital One APIs, API Gateways, and services to communicate with current partners for support and enablement
Performs deep dive and conducts detailed analysis to identify the root causes of the issues and works with the internal and external partners to resolve them
Research, diagnose, troubleshoot, and identify solutions to resolve system issues
Take ownership of partner reported issues and seeing problems through to resolution
Manages high severity incidents till resolution
Build and maintain excellent internal and external client relationships
Have working knowledge of support cases in Salesforce CRM
Perform with minimal direction and work independently in a fast-paced environment
Communicate well across technical and non-technical audiences
Must be able to interact with external Partners
Participates in on-call duties, based on a rotational schedule, to manage incident related support by coordinating with internal partners to unblock issues

Our take

Capital One is a multifaceted financial services company offering a range of products and solutions - such as banking, credit cards, loans, and more. Its diverse credit card portfolio caters to a wide spectrum of consumer preferences, accompanied by traditional banking services like savings, checking, and mortgages.

Capital One sets itself apart through its integration of cutting-edge technology and data insights into its financial services. This approach fosters a personalized experience for customers, enabling tailored recommendations and optimized financial decisions. The company's dedication to innovation extends to its pursuit of reshaping the future of finance. By consistently investing in research and development, Capital One has set out to revolutionize the industry through disruptive digital solutions, heightened security measures, and more intuitive financial tools.

Recent growth indicators underscore Capital One's prominence in the financial sector. The company's strategic acquisitions and expansions have solidified its market presence, coupled with a commitment to responsible lending and ethical financial practices. With a focus on inclusivity and accessibility, Capital One is positioning itself to redefine finance through integrating technology, data, and customer-centricity.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.9)

Trustpilot (1.2)

Company

Company benefits

Medical: Multiple plan options and a full network of providers to support our diverse needs
Prescription: Save on Rx costs at an extensive network of local pharmacies
Dental: Options to help cover everything from braces to dentures and all the cleanings in between
Vision: Stay sharp with new contact lenses or glasses each year
Onsite Health Centers: Low- or no-costs primary, urgent, or specialty care, virtual or on-campus
Consumer Medical: Virtual second options for you or a loved one at no cost to you
Stock Purchase Plan: Own a piece of the Capital One pie. We'll match 15% of your contribution
Education Assistance: Financial assistance for tuition, textbooks and eligible course fees, to continue your education
401(k): Take advantage of a market-leading company match, for a 7.5% contribution
Flexible Spending Accounts: Pre-tax dollars and up to $500 company contribution for bot your health and dependent care costs
Life Insurance: Standard life and loss protection, plus the option to increase coverage
Disability Insurance: No cost, automatic coverage for your peace of mind
Time Off: Generous paid time off + corporate & floating holidays to maintain balance
Family: Support for your growing family, including fertility coverage, and adoption or surrogacy reimbursement
Education Support: College coaching for your kids, and tuition assistance for you
Employee Assistance Program: Support for a wide range of life events and experiences - no extra cost to you
Be Well Rewards: Incentives for participating in healthy activities
Nutrition & Fitness: Registered dieticians on site, cooking classes and free virtual fitness classes

Company HQ

Tysons, VA

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