Senior Manager of Deal Desk, Productboard
+ Stock options
More information about location
3 days a week in office
Product management platform
Be an early applicant
Product management platform
201-500 employees
Be an early applicant
+ Stock options
More information about location
3 days a week in office
201-500 employees
Company mission
To help companies across the globe build truly excellent products.
Role
Who you are
- If you are an experienced leader who has evolved and scaled with a company in a fast-paced environment, is ready and excited about building and scaling the function again, and has a strong work ethic and problem-solving skills to lead cross-functional projects and initiatives successfully, we would love to talk to you
- Minimum of 10+ years of combined experience in deal desk, pricing, billing , collections, and commission calculations , in enterprise B2B SaaS. Experience building and leading a deal desk and/or QTC function
- Hands-on leader with solid understanding of sales operations processes, software pricing/discounting, contracting, and negotiation strategy
- Deep understanding of SaaS business metrics and key issues affecting deal desk around deal structuring, bookings policies and revenue recognition
- Customer-focused with ability to multitask and prioritize at times of high volume
- Must have experience directly working with Quote-to-Cash stakeholders in gathering requirements and developing scalable solutions
- Strong communication and project management skills are a must – the ability to understand and articulate complex challenges and obtain buy-in from stakeholders to drive towards a solution; experience presenting to C-level and Senior Leadership
What the job involves
- Productboard is seeking an experienced leader with a proven track record to build and manage our global deal desk and quote-to-cash functions
- In this role, you will be the cross-functional leader of our quote-to-cash process that touches sales, finance, IT, accounting, security, product, and legal, and partner closely with key stakeholders and our leadership team to define and align on establishing effective guardrails around commercial terms that are beneficial to the business
- Productboard is seeking an experienced leader with a proven track record to build and manage our global deal desk and quote-to-cash functions.
- Support GTM teams in deal structuring, contract reviews and approvals. You will do this through assisting them through deal reviews, quoting, order management, provisioning & billing Improve and scale the deal desk business processes through collaboration with GTM leadership, operations, finance, accounting, legal, security, product, and IT to ensure accurate and expeditious deal cycles. Analyze discounting and non-standard term patterns to drive recommendations and optimization of our customer lifetime value (CLV)
- Review, approve and document all non-standard commercial terms to comply with company and revenue objectives
- Manage Productboard’s billing and cash collections
- Own the commission calculations for Productboard’s employees with variable comp
- Oversee and manage our Quote-to-Cash process and systems to drive velocity, accuracy, and efficiency at scale
- Lead, own, and deliver critical cross-functional Quote-to-Cash initiatives and projects to include system implementations, operational improvements, and new product rollouts
Our take
Productboard is a product management system which plays a major role in helping businesses understand their market, letting them get the best products to market quickly. The platform is particularly focused on helping companies understand what customers require from them, enabling sound decisions to be made on what to prioritize.
The platform organizes project management with customer feedback as its primary guiding factor, helping businesses identify the most important trends based on demand. The scope of its offerings enables it to provide thousands of leading companies with the various tools they need to drive growth. It continues to add new capabilities to bring extra value to this customer base.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Feb 2022
$125m
SERIES D
Apr 2021
$72m
SERIES C
Total funding: $257.7m
Company benefits
- Competitive stock options
- Continuous professional growth
- Investment into your health & wellness
- Free food and catered lunches
- Pet-friendly offices
Company values
- We Seek Clarity - Just like the best product teams, we seek to clarify the objectives behind our work. Life is too short to work on things that don’t matter
- We Relentlessly Improve - We all share a drive to be the best at what we do. We learn from the best to hone our crafts and draw inspiration from unlikely places
- We Act With Empathy - Like the best product makers, we have deep empathy for our end users, as well as prospects, colleagues, and job candidates
- We Foster Transparency - We champion openness by sharing our goals, success, and failures. Everyone has timely access to important company news and business metrics
- We Work Together - We work as one big team on a common mission, leveraging the diverse perspectives and expertise of our colleagues, wherever in the world each of us may be
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Hubert Palan
(Co-Founder & CEO)Startup Mentor, Advisor and Angel Investor. Previously VP of Product Management at GoodData and Head of Product and Marketing at Maestro Market.
Daniel Hejl
(Co-Founder & CTO)Previously Senior Software Engineer at Trumaker, TopMonks and ICZ, as well as Software Engineer at Allianz Direct New Europe and Qbizm Technologies.
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