Senior Site Reliability Engineer, Goodnotes
12 Months Rolling Contract
£60-120k
Top-rated note-taking app
Open for applications
Top-rated note-taking app
201-500 employees
Open for applications
£60-120k
201-500 employees
Company mission
Empower people with knowledge through digital paper and innovations. We're reimagining what productivity looks like through a digital pen and paper!
Role
Who you are
- Strong experience working in AWS-hosted environment
- Strong experience in supporting production workloads and firefighting
- Strong knowledge of SRE best practices and common issues
- Strong experience working with system monitoring tools
- Strong understanding and experience with distributed databases
- Solid understanding of Linux and Networking fundamentals
- Solid background in back-end development, including API usage and creation
- Solid knowledge of Security for network and containers
- Solid understanding in container orchestration, with a particular emphasis on Kubernetes
- Solid experience in managing Relational and Non-relational databases, including backup and restore operations
- Familiarity in automation/configuration management tools, preferably CDK and/or Terraform
What the job involves
- You will be one of the first SRE based in the Americas
- You will be working with the Platform Team, supporting the various product teams
- Although we are currently enjoying very high SLAs, we’d like to invest more into our service reliability by having a globally distributed set of engineers to cater to a globally distributed set of users
- We believe in SRE best practices and this includes implementing a follow-the-sun model for our on-call rotation
- Design, build, and maintain the GoodNotes infrastructure, ensure it adheres to Dickerson’s Hierarchy of Reliability
- Design, refine, and execute new and existing playbooks
- Educate the various teams in SRE best practices. Aid them, from designing, capacity planning, to rolling out new features
- Be the go-to person for higher-level escalation for applications
- Improve existing SLAs, and optimise latency and error rates
- Improve the system monitoring, health reporting, and logging
- Design and implement security, assist in maintaining information security practices and procedures
- Participate in on-call rotation during the Americas Timezone UTC-8 to UTC-5
- Open to working 5 shifts a week which may include weekends
Application process
- An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join GoodNotes
- A hands-on take-home challenge to verify fundamental infrastructure-management skills
- A 2-hour technical interview call with one of our engineers covering low-level questions and some short practical exercises. This is where you get to see what it would be like working at Goodnotes as well as the chance to ask any engineering questions you may have
- A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as supporting you throughout your career at Goodnotes
- Values interview with another member of the leadership
Our take
Goodnotes is a digital note-taking tool for handwritten notes and (formerly) paper-based information. Thanks to its signature vector ink engine, the app delivers a precise and natural writing experience. It can read handwriting and allow users to search it, as well as convert it to text for easy sharing into other apps or even web pages. Goodnotes also supports importing, searching, and navigation through PDF, PowerPoint, Word, image files, and more.
The platform is available across iPhone, iPad and Mac. One of the leading note-taking solutions on the App Store (with over 14,000 positive reviews) it competes with apps like Notability and Paper by WeTransfer. Founded in Hong Kong, Goodnotes now operates across the UK with over 80 employees, working on building additional products alongside its core app.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% female employees
36% employee growth in 12 months
Company
Employee endorsements
Focus on employee wellbeing
"Company cares about each and everyones wellbeing. A monthly budget is provided for everyone to take care of their physical and mental wellbeing. You..."
Funding (1 round)
Jun 2020
$6m
SEED
Total funding: $6m
Company benefits
- Meaningful equity options in a fast-growing company
- Monthly budget for personal growth development & yearly budget for professional development
- Monthly health & wellness budget - used for gyms, massages, treatments etc.
- MacBook Pro/your choice of hardware
- Flexible working hours and remote working opportunities
- Annual offsite
- Noise cancelling headphones
- Work from home budget to upgrade your home office
- 30 days holiday (plus public holidays)
- Health insurance for you and dependants
Company values
- Dream big
- Be user obsessed
- Build great things
- Take ownership
- Win like a sports team
- Learn and grow fast
- Share our passion
Company HQ
London, UK
Articles
Leadership
Steven Chan
(Founder)Goodnotes was created from our founder's frustration of taking readable and reusable handwritten notes on his first iPad. We have since grown to millions of happy users. We are just getting started.
People progressing
iOS Team Lead
Diversity, Equity & Inclusion at Goodnotes
Vivien Ko (People Ops Manager)
- We are a team of c 270, from 39 different countries... and still growing
- We believe diverse teams create better outcomes for users, teams, and businesses
- Learn more about one of our Female Directors https://www.goodnotes.com/blog/rowena-product-manager
- We know there's still a lot more we need to do - and we want you to be part of helping us on our DE&I journey!
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