QA Analyst, TouchBistro
CA$65-75k
Restaurant management POS system
Be an early applicant
Restaurant management POS system
201-500 employees
Be an early applicant
CA$65-75k
201-500 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- QA experience in a product environment
- Strong regression testing and release validation experience
- Experience testing iOS or mobile applications
- Ability to assess change risk and prioritize coverage accordingly
- Comfortable working in structured release cycles
- Proficiency with Jira
- Strong ownership mindset and attention to detail
Desirable
- Experience with XCUITest or mobile automation
- Experience with hardware-integrated systems
What the job involves
- TouchBistro is a leading restaurant management platform powering thousands of restaurants. We’re hiring a QA Analyst, POS in Toronto, to own release confidence and regression protection across our platform. This role is critical to ensuring that changes from internal development, integrations, or device updates , don’t break the experience for our customers
- Own and maintain regression coverage across the POS platform
- Validate releases across app versions, OS versions, devices, and integrated hardware (printers, KDS, payment terminals)
- Perform exploratory testing focused on change-induced risk
- Execute release validation, including re-testing after hot fixes and cherry-picks
- Log clear, reproducible defects in Jira with full environment context
- Assess risk of incoming changes and define test coverage
- Drive release readiness and provide go/no-go recommendations
- Monitor post-release signals and flag potential regressions
- Review PRs and automation failures through a QA risk lens
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$110.1m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $335.6m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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