Service Operations Representative, Curri

Salary not provided

Offers equity compensation grant

Google Sheets

GSuite

Entry and Junior level

Los Angeles

Office located in Ventura, CA

Lst mile delivery for construction & industrial supplies

Be an early applicant

Lst mile delivery for construction & industrial supplies

101-200 employees

B2BLogisticsDelivery

Be an early applicant

Salary not provided

Offers equity compensation grant

Google Sheets

GSuite

Entry and Junior level

Los Angeles

Office located in Ventura, CA

101-200 employees

B2BLogisticsDelivery

Company mission

To be the way the world delivers construction and industrial supplies.

Job

Company

Role

Who you are

We are looking for passionate, driven, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies
Fun personality, positive attitude, eagerness to learn
Excellent written and verbal communication skills
Top-notch customer service skills
Proficient in G-Suite (Google Docs, Google Sheets)

What the job involves

Curri is seeking a Service Operations Representative to join our Customer Operations Team
Your goal: make every delivery Curri fulfills a home run
You'll answer customer calls efficiently, with the goal of achieving a 100% answered rate
Provide exceptional support and assist customers and drivers with inquiries
Be agile and flexible, assisting with tasks such as chats, outbound calls and delivery dispatching when required
Become a Curri expert to fully support customers and guide them through any aspect of their delivery
Ensure clear and effective communication to address any customer concerns or issues
Collaborate with the team to provide feedback and improve the customer call experience

Our take

Curri is a construction materials provider that develops a last-mile delivery app that connects supply stores to customers. It decreases downtime on construction projects by enabling construction companies to have quicker access to materials.

The Y Combinator-backed logistics startup company delivers construction supplies and materials with an “Uber-like” last-mile delivery model. App users arrange an order, open the Curri app, and enter pickup and drop off locations to book the service. It offers live updates via the app to let customers follow and share the status of their deliveries. It also provides proof-of-delivery signatures and photos for tracking, regulatory, and compliance purposes.

As businesses in the construction industry are usually dependant on reliable delivery services, Curri faces an uphill battle convincing customers that their gig-model business structure is consistently reliable. But with significant funding and ongoing developments to its infrastructure and sales and marketing initiatives, the company is set to challenge the market.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Jun 2023

$42m

SERIES B

Apr 2021

$6m

SERIES A

Total funding: $48.2m

Company benefits

Health, dental, vision
401K
Equity compensation grant

Company HQ

Ventura, CA

Leadership

Matt Lafferty

(Co-Founder & CEO)

Matt studied at UCSB before working for Lifewater International and spending 7 years as an English Teacher and Director at the English Language Institute in China. They left this in 2018 having co-founded Curri with Brian.

Brian Gonzalez

(Co-Founder & CTO)

Brian worked as a Web Developer for over 8 years before spending 4 years at Dollar Shave Club as an Engineer. They then co-founded Curri in 2018.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 5 more jobs at Curri