Director of Product Design, Slice
Independent pizzeria technology platform
Open for applications
Independent pizzeria technology platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To empower independent pizzerias with the tech and services that power the big chains, to enable them to be in business for themselves, not by themselves.
Role
Who you are
- We seek visionary, entrepreneurial leaders who are passionate about designing and building world-class products for small business owners
- Extensive experience leading and managing high-performing design teams, driving strategic initiatives, and delivering substantial customer and business impact
- A proven track record of defining and executing a cohesive design strategy aligned with company goals. You have experience driving complex, cross-functional initiatives from inception through successful completion
- You deeply understand and prioritise customer needs, balancing them with business objectives to create impactful, user-friendly solutions
- You have a strong aesthetic sensibility and understand how design elements, including visual and interaction design, contribute to the overall product experience and drive business outcomes
- Adept at managing complexity across multiple products and services, developing frameworks that help teams navigate ambiguous challenges, and ensuring coherence and alignment across the product portfolio
- An exceptional communicator, able to clearly articulate vision, strategy, and decisions to diverse audiences, from executives to team members, building alignment and trust across the organisation
- Excel at building partnerships across all levels of the organisation, in particular with Product Management and Engineering whilst influencing and inspiring others, and driving collaboration and alignment towards common goals
- Demonstrate empathy, flexibility, and understanding, tailoring your approach to the unique needs of individuals and teams, while maintaining a high standard of performance and accountability
- You effectively use qualitative and quantitative data to inform decisions, balancing analytical rigor with creative thinking to drive innovation
- Passionate about mentoring and developing design talent, fostering a culture of growth, learning, and excellence, and ensuring your team members are motivated, challenged and fulfilled
- Champion the value of design across the organisation, helping others recognise its role in driving strategic innovation and differentiating our products in the marketplace
What the job involves
- Lead the vision, strategy, and design direction across all of Slice’s shop and consumer-facing products, including our owner's management portal, order review system and point-of-sale software
- You will champion design excellence and drive impactful outcomes by empowering a team of talented designers and cross-functional partners to deliver best-in-class solutions
- You will be a critical member of the Design and Product leadership team & you will build and foster deep partnerships across the organisation, influence at the executive level and drive a high-impact design agenda that scales with the company's growth
- You will define and communicate a compelling and forward-looking vision and strategy for our products, working closely with cross-functional partners to align design efforts with broader business objectives
- Proactively identify opportunities for innovation and differentiation, translating them into actionable plans that elevate the user experience and business impact
- Implement tools, processes and best practices that enable your team to thrive (we use Figma)
- Mentor and guide designers, helping them navigate complex problems, enhance their technical skills and grow into future leaders
- Foster a culture of excellence where quality, usability and creativity are paramount
- Focus on quality to ensure that all products are simple, intuitive and delightful to use
- Champion a high standard for all design outputs and ensure that every product we ship meets this bar. You will create adaptable design processes tailored to the unique needs of each project while encouraging input and exploration from key stakeholders
- Continue to attract and recruit top design talent, building a high-performing, diverse, and inclusive team that embodies collaboration, curiosity, growth and optimism
- You will be a strong advocate for design, elevating the organisation's understanding and appreciation of design's role in driving innovation, strategic thinking, and stronger customer and business outcomes
- This role is for a strategic, visionary leader ready to drive design at scale, make a significant impact on our business, and shape the future of our product experience
Our take
Slice gives independent pizzerias easy access to the digital tools needed to run a successful business, from bespoke websites with online ordering capabilities to digital marketing and SEO services, all with 24/7 support at hand. According to Slice, pizzerias that use its services can expect a 40% increase in their online order value and a 50% increase in repeat customers.
The market for online food ordering is huge, with large competitors like Grubhub, Deliveroo, and Uber Eats controlling most of the market share. To differentiate itself, Slice has honed in on the popularity of pizza, and also provides extra services to its client restaurants that can help them compete with successful chains. It also charges a flat subscription fee, in comparison to the high commission rates charged by most delivery platforms.
Slice works with over 19,000 independent pizzerias across all 50 US states. It has recently hired new members of its executive team and was featured in Crunchbase's SMB Tech 50, a testament to its growth and popularity so far. It is the US's largest pizza network, nearly triple the footprint of Domino's, and it hopes to continue this upward growth in the coming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$40m
SERIES D
May 2020
$43m
SERIES C
Total funding: $116m
Company benefits
- Medical, dental & vision healthcare.
- Tools and days-off to promote mental health
- Annual stipend for personal development and growth
- Generous paid time-off and WFH policies
- Paid time off for ALL new parents
- Compensation for each referred hire
- Exciting, collaborative hackathons 4x/year
- Regular social and charitable events
- Endless pizza
Company values
- Collaboration
- Innovation
- Determination
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Ilir Sela
(CEO)Studied at City University of New York and then founded Nerd Force in April 2003, working as CEO for 8 years. Founded Slice in January 2010 to support his family's NYC pizzerias, and has served as CEO ever since.
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