Senior Software Engineer, Shotgun
Payment & Compliance
Ticketing solution for live events, concerts & festivals
Be an early applicant
Ticketing solution for live events, concerts & festivals
101-200 employees
Be an early applicant
101-200 employees
Company mission
To build the infrastructure that enables live music to thrive.
Role
Who you are
- You have significant experience with Stripe or another PSP (Adyen, Mangopay, Braintree, etc.) in production
- You're comfortable working with our backend stack: Node.js, Typescript, PostgreSQL, QStash and Redis
- You have strong knowledge of asynchronous, event-driven architectures, with a clear sense of how to keep PSP webhooks correct at scale
- You're comfortable designing for spiky traffic patterns and have shipped systems that hold up when traffic jumps significantly in a short window
- You have a strong grasp of complex money flows and how to model them properly (ledgers, split payments, multi-currency, fees, refunds, and the usual pitfalls)
- Compliance and regulation are product problems to you and you're comfortable engaging directly with legal, finance, and business stakeholders
- You're pragmatic about technical debt and bug volume, and prefer investing in the right abstraction over patching a leaky one
- You have a prior experience working with international teams on money, compliance, and local regulations
- You believe in measuring what matters: you define clear SLIs and SLOs for the systems you own, track them rigorously and share the numbers with stakeholders
- 👪 Note to women and underrepresented groups: We value diversity because it’s essential for creativity and healthy growth. If you don’t meet 100% of the requirements but are excited by this role, please apply
What the job involves
- As Shotgun grows, so does our ambition. We're branching out into new territories, inaugurating fresh ventures, and, in the process, assembling new teams
- Our pathway to success lies in our analytical rigor and exhaustive exploration of every opportunity
- As a Software Engineer in the newly formed Money & Compliance Squad, you'll join the Platform Tribe to own one of the most critical and most demanding layers of our business: the payment platform that powers every transaction across our marketplace
- You'll work deep in the payment stack, including Stripe integrations, webhook-driven asynchronous flows, ledgering, payouts to organizers across multiple jurisdictions, tax and invoicing logic, refund and chargeback handling
- In live music industry, we don't deal with steady-state traffic: on-sale moments for major events generate massive, unpredictable bursts where thousands of concurrent buyers hit the payment path within seconds, and our systems have to clear every transaction reliably under that load
- On top of that, the complexity of operating a global marketplace keeps increasing: clients and regulators across every country we operate in expect us to absorb that complexity on their behalf
- Your mission is to build a resilient, scalable payment platform and drive regulatory compliance across all our markets
- Design, build, and operate the core payment platform (Stripe and other PSP integrations, webhook consumers, ledgering, retries, and reconciliation) that every other squad plugs into
- Make our payment path resilient under heavy traffic spikes, especially during on-sale moments, with load-shedding, queuing, and async confirmation flows that keep the buyer experience smooth
- Strengthen our asynchronous architecture around PSP webhooks: handle out-of-order events, replays, partial failures and so on
- Model and evolve complex money flows across multiple countries, currencies, and stakeholders: split payments, payouts, refunds and chargebacks, marketplace fees, VAT and sales tax across Europe, the US, and LATAM
- Drive regulatory and compliance topics end-to-end and turn them into durable, scalable product solutions
- Bring compliance work into product-owned systems, with proper data models, audit trails, and automation
- Partner closely with the rest of the squad and stakeholders across legal, finance, ops, and other engineering squads, surfacing compliance and scalability implications
Our take
If you're organising an event, there's no shortage of ticket companies offering to manage booking and boost sales. However, the industry overall is somewhat outdated, with complicated interfaces putting off both organisers and customers. Founded in 2014, Shotgun is an attempt to redress this with intuitive software and a ticketing marketplace that meets the changing needs of modern event organisers and their fans.
Competing against larger players such as Dice and Resident Advisor, Shotgun stands out with its laser focus on the 18-25 year old event-going market. Catering to a crowd used to on-demand music services with expectations of lower costs and more exciting shows (research shows younger event-goers are far more likely to leave early if they're unhappy), Shotgun has invested heavily in social features and its mobile app experience to keep fans engaged.
It's seen great success too, with over 8M users on its app and tens of thousands of organisers worldwide. As other ticketing services struggle to capture the younger party crowd, Shotgun has captured an early lead in this space that it should be able to continue to build on.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jun 2022
$5.8m
SERIES A
Feb 2020
$2.4m
SEED
Total funding: $9.4m
Company HQ
Folie-Méricourt, Paris, France
Leadership
Lucas Gerard
(Co-Founder & CTO)Prior to co-founding Shotgun in 2013, Lucas was the co-founder of YesPark where he served as the CT for a year.
Romain Dugier
(Co-Founder & CBO)Prior to co-founding Shotgun, Romain was a Marketing Assistant at Chateau La Coste and Eurocopter.
Tristan Le Corre
(Co-Founder & CEO)Prior to co-founding Shotgun, Tristan was a VC at Science, an M&S at Société Générale, and a Consultant at PwC.
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