Senior Manager Strategy & Ops, eBay
eBay Motors
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Passion for operating ecommerce businesses and/or two-sided marketplaces
- Track record of strategic development, structured thinking, and operating plan implementation
- Track record of launching and leading successful consumer-facing products
- Demonstrated ability to project manage a group of peers and lead through influence
- Strong cross-functional leader who is also recognized as a collaborator and partner
- Self-motivated to identify opportunities and challenges in the business
- Executive level verbal and written communication skills, including the ability to tell a compelling story backed by data
- High degree of ownership and commitment to results
- Data-driven approach to strategy, planning, and decision making
- Organized problem solver who balances attention to detail with efficiency
- Strong understanding of P&L
- Ability to operate in a small, nimble, and impactful team
- Ambition to grow professionally and willingness to work hard, learn/adapt, and provide feedback both upward and to peer teams
- 7+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or in a strategy & planning role at a major corporation
- Strong ability to synthesize and visualize data and strategic insights and business case financial and operational modeling via PowerPoint and Excel
- SQL experience a plus, but not required
- Industry experience in consumer goods, retail, e-commerce, or consumer tech
- Interest and/or experience in Motors a plus, but not required
- BA/BS required, MBA or similar graduate degree preferred
What the job involves
- We are looking to hire a Senior Manager of Strategy and Operations, located in Toronto, Canada, who will have a global remit as part of a Global Motors Strategy, Intelligence, & Operations team
- This role will lead growth initiatives within the Parts & Accessories business, support the eBay Motors leadership team, and accelerate growth across the Motors’ portfolio of assets
- The role will utilize data and business case development to develop strategic insights and lead execution of key initiatives with partners, while ensuring operational excellence in planning, analytics, reporting, and collaboration across a broad cross-functional team, pursuant to the following stages:
- Understanding our buyers and sellers, and their respective end-to-end experience
- Lead the strategy development of key initiatives and drive alignment of key partner teams and leadership. Our key partners include product, marketing, analytics, finance, operations, pricing, and business development, among many others
- Partner with business and product teams to develop, implement, and iterate tests
- Operationalize initiatives and transition to business teams
- Contribute to global reporting for in-process / launched initiatives and the broader Motors portfolio
- The role demands a dual mentality: both that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition and executive-ready communications—as well as someone who can move quickly and decisively as an embedded operator not afraid to get their hands dirty
- Understand the needs of different P&A customer segments
- Identify and execute opportunities across Motors that require strategic assessment
- Drive progress against milestones for key strategic initiatives
- Partner with product teams and/or other Marketplace Success category managers to conceptualize, test, and iterate solutions as well as meet measurable goals
- Create operational consistency, processes, and alignment across the portfolio
- Establish processes and guardrails to ensure operational success
- Build and own executive-ready presentations on Motors strategy and operations updates
- Own tracking and reporting of portfolio health to eBay global leadership teams
- Collaborate with cross-functional partners; ensure alignment with other eBay verticals, other eBay teams, and global initiatives
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 43 more jobs at eBay