Senior / Lead Product Analyst, Cleo
New Ventures
£70-113k
+ Equity
More information about location
AI personal finance assistant
Be an early applicant
AI personal finance assistant
201-500 employees
Be an early applicant
£70-113k
+ Equity
More information about location
201-500 employees
Company mission
To help millions of people improve their financial health, and relate to them in a way their banks never could.
Role
Who you are
- We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
- 5+ years of experience doing quantitative analysis within a cross-functional digital product environment
- A strong ability to communicate findings to non-technical stakeholders and to influence the decision-making process
- Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
- Ability to define new product metrics from complex, unstructured data
- Knowledge of statistics (e.g. hypothesis testing, regressions)
- Excellent SQL skills
- Fluency in Python and its application in data analysis
- Experience taking new products/features from inception to success
- Experience with data visualisation tools such as Tableau, Superset, Looker, Mode
- Experience building products from scratch (i.e. 0>1) is beneficial for the New Ventures team
- Experience with habit formation and behavioural change is highly desirable for this role
What the job involves
- This is a ‘Level 3 or 4’ position. Cleo has 5 internal levels of competency within Product Analytics
- As a Senior or Lead Product Analyst in the newly created 'New Ventures Studio', you’ll be at the centre of strategic decision-making within an important aspect of Cleo's growth; building a function that can quickly develop new proposals, spin-up prototypes, iterate designs, and validate as 'go/no-go' for future products
- You will help design the quantitative elements of this process and work alongside Product Managers, Designers, and Engineers to execute on new ideas and drive the future of what we build at Cleo
- You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 60 Machine Learning Engineers, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo
- Work with Product, Design, Engineering, and Machine Learning team-members in your area to build an insight-driven product strategy that leads to high-impact outcomes
- Build a robust framework for validating the user benefit and commercial viability of new product bets
- Conduct deep-dive analysis of the product ecosystem to understand user behaviour and new opportunities
- Influence the roadmap of product teams through presentation of data-based recommendations to senior product and business leadership
- Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters
- Conduct regular A/B tests to determine the impact of product changes on success metrics
- Build models of user-segmentation, customer lifetime value etc
- Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
- Set and be an advocate for analytics best-practice, constantly pushing the Data chapter forward in this area
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Nice people
"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching in the US and 6% employer-matched pension in the UK
- Online courses, £150 annual budget & internal training to level up your skills
- Regular socials and activities, online and in-person
- Online mental health support via Spill
- 1 month paid sabbatical after every 4 years with Cleo
- OpenAI Plus subscription
- Electric vehicle salary sacrifice scheme and cycle-to-work scheme
- Life assurance and income protection via AIG
- Medical insurance via Axa and Healthcare cash plan via Medicash
- Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted
Company values
- Make it Happen
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(CEO)Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
People progressing
Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.
Diversity, Equity & Inclusion at Cleo
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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