Senior / Lead Product Analyst, Cleo

• We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
• 5+ years of experience doing quantitative analysis within a cross-functional digital product environment
• A strong ability to communicate findings to non-technical stakeholders and to influence the decision-making process
• Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
• Ability to define new product metrics from complex, unstructured data
• Knowledge of statistics (e.g. hypothesis testing, regressions)
• Excellent SQL skills
• Fluency in Python and its application in data analysis
• Experience taking new products/features from inception to success
• Experience with data visualisation tools such as Tableau, Superset, Looker, Mode
• Experience building products from scratch (i.e. 0>1) is beneficial for the New Ventures team
• Experience with habit formation and behavioural change is highly desirable for this role

• This is a ‘Level 3 or 4’ position. Cleo has 5 internal levels of competency within Product Analytics
• As a Senior or Lead Product Analyst in the newly created 'New Ventures Studio', you’ll be at the centre of strategic decision-making within an important aspect of Cleo's growth; building a function that can quickly develop new proposals, spin-up prototypes, iterate designs, and validate as 'go/no-go' for future products
• You will help design the quantitative elements of this process and work alongside Product Managers, Designers, and Engineers to execute on new ideas and drive the future of what we build at Cleo
• You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 60 Machine Learning Engineers, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo
• Work with Product, Design, Engineering, and Machine Learning team-members in your area to build an insight-driven product strategy that leads to high-impact outcomes
• Build a robust framework for validating the user benefit and commercial viability of new product bets
• Conduct deep-dive analysis of the product ecosystem to understand user behaviour and new opportunities
• Influence the roadmap of product teams through presentation of data-based recommendations to senior product and business leadership
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters
• Conduct regular A/B tests to determine the impact of product changes on success metrics
• Build models of user-segmentation, customer lifetime value etc
• Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase
• Set and be an advocate for analytics best-practice, constantly pushing the Data chapter forward in this area

• 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
• 401k matching in the US and 6% employer-matched pension in the UK
• Online courses, £150 annual budget & internal training to level up your skills
• Regular socials and activities, online and in-person
• Online mental health support via Spill
• 1 month paid sabbatical after every 4 years with Cleo
• OpenAI Plus subscription
• Electric vehicle salary sacrifice scheme and cycle-to-work scheme
• Life assurance and income protection via AIG
• Medical insurance via Axa and Healthcare cash plan via Medicash
• Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted

Total funding: $137.5m

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.