Product Analyst, SoundHound
Smart Ordering, Restaurants
$110-140k
Plus equity
More information about location
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
$110-140k
Plus equity
More information about location
201-500 employees
Company mission
To create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities.
Role
Who you are
- The ideal candidate is practiced in leading discovery, ideation, refinement, and execution within cross-disciplinary teams, leveraging user research, prototyping, and agile methodologies
- You have 3+ years of experience in Product Management, ideally within AI, SaaS, or Enterprise Software
- You have proven track record of leading discovery, ideation, and iterative product development
- You have strong understanding of agile methodologies (Scrum, Kanban) and product lifecycle management
- You have experience with user research, prototyping, and defining clear product requirements
- You have excellent analytical and problem-solving skills, with a data-driven mindset
- You have strong stakeholder management and ability to influence cross-functional teams
- You have exceptional communication skills, capable of articulating product vision and priorities clearly
- You have experience in Conversational AI, Call Centers as a Service, or Intelligent Virtual Assistants
- You have knowledge of API design, AI/ML-driven products, or cloud-based SaaS platforms
- You have familiarity with Jira, Confluence, A/B testing, and product analytics tools
- You have strong technical acumen, comfortable collaborating with engineers on scalability, performance, and infrastructure
- You have user-focused and results-driven, always seeking to enhance customer experience
- You are comfortable working in a fast-paced, agile environment with evolving priorities
- You have passion for emerging AI technologies and innovation
- You have a growth mindset, continuously learning and refining product strategy
What the job involves
- The Product Analyst plays a crucial role in defining and executing the product vision and strategy for our Enterprise Conversational AI platform. This role is critical in helping the Product Owner with story writing and defining detailed requirements
- This role will collaborate closely with engineering, design, sales, and customer success teams to ensure our solutions meet business objectives and exceed customer expectations
- Work with the Product Owner, Engineers, Stakeholders, and End-Users to gather, analyze, and document detailed product requirements
- Translate high-level product features into detailed user stories with clear acceptance criteria that the development team can easily understand
- Assist the Product Owner in maintaining a well-organized product backlog, ensuring that user stories are prioritized based on business value and are ready for sprint planning
- Act as a liaison between the development team and stakeholders to ensure that all parties have a clear understanding of the product requirements and progress
- Conduct market research, customer interviews, and competitive analysis to identify unmet needs
- Develop prototypes and MVPs to test ideas and iterate based on feedback
- Synthesize qualitative and quantitative insights to guide decision-making
- Lead end-to-end product development from ideation to launch, ensuring alignment across engineering, design, and business teams
- Define clear, actionable requirements and prioritize them in the product backlog
- Partner with UX/UI teams to create seamless, intuitive experiences
- Work closely with engineering to balance feature development, technical debt, and scalability
- Define KPIs and success metrics to measure product performance
- Continuously analyze user behavior, adoption rates, and system performance to refine strategy
- Make data-driven trade-offs to maximize customer satisfaction and business impact
- Act as the voice of the customer, advocating for user needs in every product decision
- Communicate product vision, roadmap, and priorities to executives, customers, and internal teams
- Ensure smooth product launches by working with marketing, sales, and support teams
Our take
The world is becoming ever more voice-enabled, and SoundHound have been working for over a decade on their voice AI and conversational intelligence technology to stay ahead. The applications for top tier tech of this sort are vast, from automotive innovation through to restaurant management, and SoundHound is firmly leading the pack.
SoundHound has developed products with unrivalled accuracy across nearly two dozen languages, giving them a real edge over Google and Amazon’s competing products. To consolidate this lead, the company also made a number of strategic, big-name partnerships to broaden their products’ uptake, with the likes of Tencent, Hyundai, Nvidia, and Samsung counted among them.
By keeping its products customizable and broadly applicable, SoundHound was successful in its IPO bid, which will cement its position globally as the sector continues to develop. Although taking a hit from the poor economic climate, alongside many of its fellows, the company has secured post-IPO funds. It paid off its post-IPO debt in 2024, making it lighter on its feet as it captures new markets and customers in the voice-enabled AI sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2018
$100m
LATE VC
Jan 2017
$75m
SERIES D
Total funding: $215m
Company benefits
- Competitive Salary
- Team Events & Happy Hours
- Comprehensive Medical Insurance
- Employee Recognition
- Equity Plans
- Catered Lunches & Tasty Snacks
Company HQ
Santa Clara, CA
Leadership
Keyvan Mohajer
(CEO )Having taken a PhD at Stanford, Keyvan worked as CTO of InsuranceHotline.com before founding ZumoSoftware, where they spent 4 years as CTO. They founded SoundHound in December 2004, while at Stanford, and have served since as President and CEO.
Majid Emami
(CSO & SVP of Engineering)After graduating Stanford University, they went onto co-found SoundHound as VP of Engineering, before becoming CSO and SVP of Engineering in 2022.
James Hom
(CPO)Having earned their Bachelor's Degree in Computer Science from Stanford University, they went onto co-found SoundHound. First, they lead all product development as VP of Products, before becoming CPO.
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