Senior Full Stack Software Engineer, ServiceNow
$143.2-243.4k
+ Variable/incentive compensation and ESPP
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$143.2-243.4k
+ Variable/incentive compensation and ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Proficiency in Python, Java, or similar object-oriented languages
- Experience in JavaScript, TypeScript, CSS, and UI frameworks
- Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization
- Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Experience in using AI Productivity tools such as Windsurf or Cursor is a plus
- 4+ years of experience in software engineering, with a track record of delivering high-quality products
- Experience with modern front-end frameworks such as React, or Vue
- Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
- Understanding software quality principles including reliability, observability, and production readiness
- Ability to troubleshoot complex systems and optimize performance across the stack
- Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
What the job involves
- The engineering organization is a dynamic group of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate how organizations work
- We value clean architecture, intuitive user experiences, and a culture of continuous improvement
- Every engineer here plays a key role in shaping the quality and reliability of our products
- CPQ AI is the ServiceNow team responsible for building, maintaining, and troubleshooting the full-stack systems that power intelligent configuration and quoting
- Operating within the CRM Business Unit, the team develops AI-powered sales tools — including Config AI and Quote AI — spanning backend multi-agent orchestration and context graphs through to the user-facing interfaces through which sales reps interact with AI recommendations, review proposals, and generate quotes, and administrators configure and manage the platform
- The team drives customer-focused adoption, reduces setup effort, and lowers support burden while shipping features grounded in real customer feedback
- Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability
- Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
- Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs
- Contribute to the design and implementation of new products and features while enhancing existing product capabilities
- Integrate automated testing into development workflows to ensure consistent quality across releases
- Participate in design and code reviews ensuring best practices in performance, maintainability, and testability
- Develop comprehensive test strategies covering functional, regression, integration and performance aspects
- Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
- Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team
- Why Join Us:
- Build and deliver high-impact software that powers digital experiences for millions of users
- Collaborate in a culture that values craftsmanship, quality, and innovation
- Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability
- Be part of a culture that encourages innovation, continuous learning, and shared success
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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