Director of Sales-Media Solutions, Expedia Group
$217-323.5k
Salary dependent on location
Online travel shopping company
Be an early applicant
Online travel shopping company
1001+ employees
Be an early applicant
$217-323.5k
Salary dependent on location
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- 12+ years for Bachelor's
- 10+ years for Master's
- Experience in People management for 5+ years
- Bachelor's or Master's or equivalent experience
- Effective leadership coach, capable of developing strong leaders and managing diverse teams
- Excellent analytical skills
- Impactful communicator and influencer
What the job involves
- The Director, Sales-Media Solutions leads, manages, coaches, and supports a team
- They may also manage a limited number of accounts directly
- This person is responsible for account management activity and consolidated financial goals for a portion of a super region or global accounts
- They will also set and drive a team’s business and people strategy
- Place individuals in roles and assignments that contribute to their personal and career development. Facilitates cross-team and cross-divisional movement when appropriate
- Coach managers on building trusting, candid relationships with their teams to enable productive development conversations
- Hold self and team accountable for setting and meeting departmental goals
- Identify and resolve issues that may impair the team's ability to meet strategic, marketing, financial, and technical goals
- Help team members identify and build key relationships and networks inside and outside the organization
- Inspire and gain commitment of others towards the vision, mission, values, and organizational goals
- Develop long-term strategy for teams across the business to meet with customers* and discuss feedback on products or services
- Utilize deep knowledge of the customer* to understand unstated expectations and measure the performance of solutions against needs
- Develop the strategy to meet long-term needs of the customer*, endeavoring for the relationship to be viewed by the customer* as indispensable and irreplaceable
- Coach leaders on relationship and stakeholder management
- Advocate for customers* internally, focusing on mutually beneficial outcomes and value
- Lead and support others in methods of objection handling
- Use an objective and business value focus to make clear and quick decisions, leading relevant parties to consensus with logic
- Drive broad and meaningful partnerships across the business and externally to cultivate a culture focused on an aligned strategy for the business. Leads others in developing network and driving team visibility
- Lead to consensus within teams, objectively focusing on business value outcomes
- Steer the company’s decisions around product offerings and develops areas of expertise that best meet market demands and attract new customers*
- Act as an innovator and thought leader around new products, technologies, offerings, etc. in the industry
- Forecast market data trends and proactively positions the company competitively in the market
- Identify direct and indirect competitors and drives in-depth competitive analyses to drive team strategy
- Manage pipeline of long-term or high-priority accounts by anticipating future demand and ensuring sales goals are met
- Utilize knowledge of company objectives and competitive landscape to identify opportunities
- Create sales approach and goals that reflect and support overall strategy
- Drive organization performance by creating effective account plans and innovative plans to drive sales performance and effectiveness
- Proactively seek and build broader organizational relationships that influence account development and management; creates opportunities for other account team members to collaborate with customer* team and build relationships
- Coach and lead team members to identify business opportunities and signals that the customer* may need additional products/services
- Leverage existing relationships to uncover business drivers and works collaboratively with the customer* account team and key decision makers within the company to affect mutually beneficial solutions
Application process
- End Date: March 27, 2025
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
Salary benchmarks
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