Platform Growth Lead, Parafin
$180-250k
+ Equity grant
More information about location
3-5 days a week in office
Embedded financial services for SMBs
Be an early applicant
Embedded financial services for SMBs
101-200 employees
Be an early applicant
$180-250k
+ Equity grant
More information about location
3-5 days a week in office
101-200 employees
Company mission
To democratise access to growth capital.
Role
Who you are
- If you enjoy working on products that help small businesses and thrive on creating win-win-win solutions for partners/merchants / Parafin, come join us!
- At least 5 years of experience in a customer success or partnerships role, preferably focused on mid-market or enterprise segments
- Experience in a client-facing role managing multi-threaded relationships for a technical product, and demonstrated ability to build deep and influential relationships with partners up to the director level
- Track record of leading technical conversations and influencing internal and external teams to take action based on business and partner impact
- Proven track record of achieving revenue-based targets and goals, and driving account expansion
- Outstanding verbal and written communication skills, strong presence with partners
- Relentlessly navigate data and people to find answers
- Driven to help grow small businesses
Desirable
- Familiarity with working on API-driven and other technical products
- Experience building business cases to drive strategic decision-making by your accounts
- Prior exposure to working directly with executive/C-suite stakeholders
- Experience working with cross-functional teams to solve account issues and drive partner experience improvements
- Some experience with product marketing and/or go-to-market strategy
What the job involves
- We are looking for a Platform Growth Lead to launch and grow our expanding roster of platform partners. This is an existing business account management role spanning a wide variety of B2B verticals
- This role will also work cross-functionally with product, engineering, and marketing teams to drive outcomes for your accounts
- You will directly contribute to the growth of the small businesses our platform partners serve and will manage some of Parafin's most strategic accounts
- Lead the post-sale onboarding, engagement, retention, and growth of strategic platform customers
- Drive expansion within accounts in the form of increasing loan origination and product expansion – identify new strategic opportunities to improve marketing, drive new product adoption and integration, and unlock incremental user segments to help partners grow
- Drive overall account health, including capital origination performance, product adoption, and customer satisfaction
- Closely monitor KPIs for your set of accounts and conduct preliminary diagnosis on issues that may impact growth and account health. You will coordinate with internal teams and partners to help growth stay on track
- Support or lead quarterly business reviews and influence partners to prioritize and pursue key growth, GTM, and new product initiatives
- Share customer feedback and insights with Product, Engineering, Support, and Platform Partnerships to empower and inform improvements to the Parafin partner experience
Our take
Parafin is a fintech platform helping SMBs access growth capital. It targets platforms where SMBs sell and transact and offers an embedded finance solution with which these platforms can offer loans ranging from $500 to $10M. Parafin provides the capital for these loans and assumes the risk, allowing platforms to offer competitively attractive incentives to help them draw in a larger proportion of the growing SMB market.
Parafin’s focus on SMB growth funding is canny. Most worldwide businesses fall into the SMB category, but funding access for these businesses shrunk dramatically post-pandemic when traditional banks became more conservative with their loan approvals. This exacerbates SMB cash-flow issues, which reportedly already account for more than four in five SMB failures.
This means Parafin is helping platforms fill a growing and crucial market niche. With leadership from former Robinhood employees, confident funding from major players including the founders of Robinhood, DoorDash, and Plaid, and partnerships with Amazon, Parafin looks poised to net a substantial and lucrative market.
Steph
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2024
$100m
LATE VC
Aug 2022
$60m
SERIES B
Total funding: $190m
Company benefits
- Health, dental, & vision
- 401k plan
- Parental leave
- Unlimited PTO
- Commuter benefits
- Free in-office lunches
- Mental health & well-being
- Special recognition
Company HQ
SoMa, San Francisco, CA
Leadership
Sahill Poddar
(Co-Founder & CEO)Completed a PhD in Particle Physics at CERN, before working as a Data Scientist with LiquidM and Facebook, then finally heading up Machine Learning Engineering at Robinhood.
Ralph Furmaniak
(Co-Founder)Completed a PhD in Analytic Number Theory at Stanford, before working as a Robinhood Data Scientist, and then as Chief Scientist at Numerai.
Vineet Goel
(Co-Founder & CPO)Worked as a Carnegie Mellon Teaching Assistant, before moving into a Software Engineer role at Quantifind, and then heading up Risk and Fraud Engineering at Robinhood.
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