Client Delivery Associate, NewtonX
London
2+ days a week in office
AI-powered B2B research
Job no longer available
AI-powered B2B research
201-500 employees
Job no longer available
2+ days a week in office
201-500 employees
Company mission
To uncover world-class knowledge
Role
Who you are
- We are looking for a motivated individual who is excited by the idea of making a difference in the knowledge market and is motivated to be a key part of the London team
- 0 - 2 years of professional work experience
- Have a right to work in the UK
- You love challenging the status quo
- You enjoy solving problems. Take difficult challenges and provide creative solutions
- You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)
- You think on your feet. When things change, you roll with the punches (no day is the same!)
- You enjoy team collaboration, communication, listening and advocating
- You communicate clearly, write well, succinctly and effectively your thoughts
- You enjoy work independently and efficiently with minimal direction and under pressure
- Smart, quick, thoughtful and resourceful problem solver
- A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service If the profile above describes you and your passions, we'd love to hear from you!
- Have a bachelor's degree in relevant field of study
What the job involves
- NewtonX is looking for a Client Delivery Associate to join our UK office
- This is an exciting opportunity to join our rapidly growing European team, take on senior client-facing initiatives from day 1, and help drive projects end-to-end for our largest clients in the region
- This role is a great entry point into our quickly growing company and provides an exceptional opportunity to build out a general business toolkit, be part of scaling a high growth tech startup, and take team leadership responsibilities early in your career
- In this role you will work with world class companies, including Fortune 500 Enterprises as well as top tech and management consulting companies (MBB, Tier 2), to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions
- Facilitate connections between clients and experts through our marketplace
- Understand the granular needs of the clients and help them design their knowledge request
- Assess in detail the specific knowledge of the request and onboard them to the platform
- Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc
- Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX’s knowledge graph
- Learn new things, mentor and share knowledge with team members
- Be one of the first Client Delivery Associates in London, with responsibility of establishing best practices and client relationships
- Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice
- Ultimately, you will be driving the core value of the company: connecting experts to clients
- This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership
Salary benchmarks
Our take
In business, every decision needs data, but reaching those who have the expertise a company is looking for can be difficult and time-consuming. NewtonX is democratizing access to data and research, by enabling access to high-quality knowledge for all businesses, beyond those who employ a panel of experts.
The premise of NewtonX is that it matches questions to those who are verified to know the answer. Searches are custom and AI-led, and each one teaches the system so that it constantly improves at finding the most relevant professionals. As such, businesses have access to knowledge from a vast array of sources, without having to spend time sifting through irrelevant hits.
NewtonX works with an array of companies including financial institutions and Fortune 500 consulting firms, showcasing the confidence that the industry has in its platform. It has raised impressive funding over the years, the latest of which was used to continue developing its toolbox, ensuring that its proprietary search tech continues to be at the forefront of the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2021
$32m
SERIES B
Jun 2019
$12m
SERIES A
Total funding: $46m
Company benefits
- Medical, dental, and vision insurance
- 401K 3% match, immediate vesting
- Paid Vacation and Public Holidays
- Paid Sick Days
- Pre-tax commuter benefits
- Health Savings / Flexible Savings Account
- Paid Parental / Family Leave
- Office snacks and refreshments
- Lunch and learns
- Monthly team outings and bimonthly happy hours
- Annual company retreat
- Volunteering
- Virtual fun, social activities (e.g., happy hours, painting, escape rooms, trivia, cooking classes, meditation, and more!)
Company HQ
Murray Hill, New York, NY
Leadership
Sascha J. E.
(Co-Founder & CEO)Former Consultant with McKinsey & Company and with The Boston Consulting Group. Also previously worked as a Financial Business Analyst.
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