Customer Advocacy Intern, Cloudflare
Fall 2026
For Bay Area based hires: Estimated hourly rate of $27.
3-5 days a week in office
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
For Bay Area based hires: Estimated hourly rate of $27.
3-5 days a week in office
1001+ employees
Company mission
To help build a better Internet that is bold and ambitious.
Role
Who you are
- If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in
- Currently pursuing a degree in Journalism, English, Marketing, Communications, Business, or a related field
- Available for a full-time 12-week internship, working from our San Francisco office 3-5 days a week during the fall (Sep-Dec)
- A strong portfolio showcasing your writing samples across different formats (e.g., blog posts, articles, essays)
- Ability to write clearly, concisely, and adaptably for various digital platforms and audiences
- Strong project management skills
- Strong research skills and a keen eye for detail
- Excellent communication and collaboration skills
- Curiosity and a proactive approach to learning and problem-solving
- A passion for technology and its impact on the internet is desirable
What the job involves
- The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs
- Reporting to the Principle, Customer Advocacy Manager, the ideal candidate will be interested in a focus on customer storytelling and scaling customer programs in high growth SaaS companies
- This is a fantastic opportunity to join a high growth company with a mission to build a better internet
- You will shadow the Customer Advocacy Manager and work cross functionally with global teams in building customer stories, and scaling customer advocacy programs, including participation with enterprise customers across many industries. You will work with Strategy, Sales, Customer Success, Marketing, Product, and Communications
- The candidate is an entry level intern who will work closely with the global strategy team. Success is measured by the ability to drive forward efficiently and at the speed of the business, learn how to use AI tools to drive efficiency, and deliver quality content
- Help support and fulfill sales 1:1 and RFP requests for customer references working with tools and across customer advocacy and account teams
- Manage/track customer references requests via customer marketing tools
- Support customer reference requests from key stakeholders across events, campaigns, product, analyst, and public relations teams
- Help to qualify, develop and maintain a targeted pipeline of strategic customer relationships
- Help to qualify incoming nominations
- Contribute to the development of high quality, world-class customer story content and promotion
- Shadow the process and contribute to our customer advisory boards/councils
- Help coordinate across many teams and executives, pre/post event success
- Collaborate with the Strategy team to develop and execute customer marketing strategies that align with business goals
- Support the research, writing, and editing of engaging case studies, internal and external interviews, and other marketing collateral
- Learn and support marketing and customer advocacy tech stack
- Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table
- Support the team in analyzing advocacy activity performance and identifying opportunities for improvement
- Contribute to monthly and quarterly reporting, including newsletters
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with over 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
And impressive third-quarter 2025 results show strong momentum, with revenue rising to $562 million from $430 million a year earlier. The company also raised its full-year guidance, underscoring confidence in continued growth. As demand for secure, cloud-based infrastructure keeps growing, Cloudflare's expanding platform and improving efficiency leave it well positioned to capture further gains in a rapidly growing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Competitive pay: We offer a competitive total rewards package, where every employee is an owner of our stock.
- Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
- Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid weeks of bonding leave time for all qualifying new parents.
- Employee benefits: We offer a comprehensive benefits package including healthcare, life insurance, short- and long-term disability, pension plans in accordance with the market practice in our locations.
- Commuter program: We are flexible about where we work and value connecting at the office. Our commuter benefits program is in place to support team members' commute to work via public transportation without the extra cost burden.
- Wellbeing: Global offerings that provide mental health, childcare and family forming support to our employees across our offices.
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Co-Founder & Lead Engineer)Lee began their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(Co-Founder, President & Co-Chair)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(Co-Founder & CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare in 2009, where he has served as CEO ever since.
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