Product Manager, Bankjoy

• The ideal candidate is someone who is comfortable working at both the strategic and technical levels — capable of defining product direction while also engaging directly in detailed technical discussions with engineering teams
• 8+ years of product management experience in financial services or B2B fintech, with exposure to business banking, payments, or core banking platforms
• Strong technical fluency with APIs, system integrations, and product architecture discussions
• Deep knowledge of payment rails including ACH, wire transfers, card networks, and real-time payments
• Experience working with payment compliance requirements, security frameworks, and access control design
• Demonstrated ability to operate effectively in fast-moving and ambiguous environments
• Strong communication and presentation skills across technical and non-technical audiences
• Strong cross-functional collaboration experience working with Engineering, Sales, Implementation, and Client Success teams
• Ability to translate complex technical concepts clearly for both technical and non-technical stakeholders

Desirable

• We are seeking a highly technical and strategic Product Manager III to own and drive the strategy and execution of Bankjoy’s next-generation business banking platform
• This role will be responsible for defining product vision, shaping the roadmap, and ensuring strong execution across a complex and evolving product area
• You will work closely with Engineering, Design, Sales, and Client Success teams to deliver scalable, secure, and compliant business banking capabilities that meet the needs of financial institutions
• The Product Manager III will also provide leadership and mentorship to more junior product managers, helping to strengthen Bankjoy’s product organization as the company continues to scale
• You will be expected to develop deep domain expertise quickly, operate effectively in a fast-moving environment, and make sound decisions in situations where foundational product and architectural decisions are still being defined
• Own the end-to-end product strategy for Bankjoy’s next-generation business banking platform, from vision through execution
• Define and prioritize the product roadmap in close partnership with Engineering, Design, Sales, and Client Success teams
• Translate complex business and technical requirements into clear product specifications and well-defined user stories
• Conduct market research and competitive analysis to stay ahead of industry trends, regulatory changes, and client needs
• Continuously evaluate product performance and adjust priorities to ensure strong delivery and long-term product success
• Lead product discussions related to payment systems including ACH, wire transfers, card networks, and real-time payments
• Ensure compliance with payment regulations and security standards across all product capabilities
• Develop and manage permission and access control frameworks for enterprise platforms
• Work closely with engineering teams to define APIs, data models, and integration patterns
• Ensure compliance and security requirements are embedded into product design from the beginning
• Partner with implementation and engineering teams to resolve complex technical scoping questions and reduce downstream ambiguity
• Provide guidance and mentorship to junior product managers, supporting their development and strengthening team execution
• Serve as a primary product point of contact for clients during product discussions and implementation planning
• Join client calls, lead product conversations, and build trusted relationships with key stakeholders at financial institutions
• Proactively engage clients to gather feedback and validate product direction
• Translate client requirements and feedback into clear product priorities
• Synthesize RFP requirements, client escalations, and sales feedback into actionable roadmap decisions
• Serve as the internal subject matter expert on business banking product capabilities