Product Manager, Bankjoy
Business Banking
Plus stock options
Digital banking for banks and credit unions
Open for applications
Digital banking for banks and credit unions
21-100 employees
Open for applications
Plus stock options
21-100 employees
Company mission
Bankjoy is on a quest to "build the high quality banking products we have always wanted to experience ourselves."
Role
Who you are
- The ideal candidate is someone who is comfortable working at both the strategic and technical levels — capable of defining product direction while also engaging directly in detailed technical discussions with engineering teams
- 8+ years of product management experience in financial services or B2B fintech, with exposure to business banking, payments, or core banking platforms
- Strong technical fluency with APIs, system integrations, and product architecture discussions
- Deep knowledge of payment rails including ACH, wire transfers, card networks, and real-time payments
- Experience working with payment compliance requirements, security frameworks, and access control design
- Demonstrated ability to operate effectively in fast-moving and ambiguous environments
- Strong communication and presentation skills across technical and non-technical audiences
- Strong cross-functional collaboration experience working with Engineering, Sales, Implementation, and Client Success teams
- Ability to translate complex technical concepts clearly for both technical and non-technical stakeholders
Desirable
- Experience working with credit unions or community banks
- Familiarity with platforms such as Q2, Apiture, Temenos, Fiserv, or similar digital banking vendors
What the job involves
- We are seeking a highly technical and strategic Product Manager III to own and drive the strategy and execution of Bankjoy’s next-generation business banking platform
- This role will be responsible for defining product vision, shaping the roadmap, and ensuring strong execution across a complex and evolving product area
- You will work closely with Engineering, Design, Sales, and Client Success teams to deliver scalable, secure, and compliant business banking capabilities that meet the needs of financial institutions
- The Product Manager III will also provide leadership and mentorship to more junior product managers, helping to strengthen Bankjoy’s product organization as the company continues to scale
- You will be expected to develop deep domain expertise quickly, operate effectively in a fast-moving environment, and make sound decisions in situations where foundational product and architectural decisions are still being defined
- Own the end-to-end product strategy for Bankjoy’s next-generation business banking platform, from vision through execution
- Define and prioritize the product roadmap in close partnership with Engineering, Design, Sales, and Client Success teams
- Translate complex business and technical requirements into clear product specifications and well-defined user stories
- Conduct market research and competitive analysis to stay ahead of industry trends, regulatory changes, and client needs
- Continuously evaluate product performance and adjust priorities to ensure strong delivery and long-term product success
- Lead product discussions related to payment systems including ACH, wire transfers, card networks, and real-time payments
- Ensure compliance with payment regulations and security standards across all product capabilities
- Develop and manage permission and access control frameworks for enterprise platforms
- Work closely with engineering teams to define APIs, data models, and integration patterns
- Ensure compliance and security requirements are embedded into product design from the beginning
- Partner with implementation and engineering teams to resolve complex technical scoping questions and reduce downstream ambiguity
- Provide guidance and mentorship to junior product managers, supporting their development and strengthening team execution
- Serve as a primary product point of contact for clients during product discussions and implementation planning
- Join client calls, lead product conversations, and build trusted relationships with key stakeholders at financial institutions
- Proactively engage clients to gather feedback and validate product direction
- Translate client requirements and feedback into clear product priorities
- Synthesize RFP requirements, client escalations, and sales feedback into actionable roadmap decisions
- Serve as the internal subject matter expert on business banking product capabilities
Our take
Modern consumers expect slick mobile banking apps, but whilst major nationwide banks can easily develop and deploy a sophisticated and secure system for their customers, smaller banks and credit unions often lack the resources to do this. With more than 6000 credit unions serving a hundred million members in the US alone, there’s certainly a strong potential market for such services - which Bankjoy is rising to fulfil.
Bankjoy doesn’t wish to compete with the major banks. Instead it has created a product that is aimed at smaller businesses, primarily credit unions. Its platform enables banks to offer their customers features like mobile banking, online banking, e-statements, online account opening, online loan origination, and conversational AI, all enabling them to better serve their customers.
The business has grown fast, securing more than 63 clients - including the likes of One Detroit Credit Union and UMe Credit Union - and serving over a million members to date. Alongside the 2023 launch of its "Online Account Opening 2.0", which enables financial institutions to quickly and seamlessly onboard new members and clients, Bankjoy won the 2024 Best Digital Banking Platform Award at the Fintech Breakthrough Awards. It's also secured impressive funding to support its continued growth and product innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
89% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$12.5m
SERIES A
Aug 2017
$0.6m
SEED
Total funding: $14.4m
Company benefits
- A fast-paced and collaborative environment
- Stock options at a well-funded startup in high growth
- 100% medical, dental, and vision coverage for you. We cover families at 50%
- 401(k) plan with 4% match
- Performance-based bonuses
- Company-sponsored team meetups
- 4 weeks PTO and 5 health days
- Remote first company
- Career development
- Up to 8 weeks of parental leave
- Inclusive and open environment
Company HQ
Royal Oak, MI
Leadership
Michael Duncan
(Co-Founder & CEO)Started their career with 4 years as a Unisys Consultant before working as a Programmer at Vermont Information Processing and Michigan First Credit Union for 5 years. They left this position in January 2015 to found Bankjoy.
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