Partner Success Associate, Figure
Small Business
$100-133k
OTE
$65-88k
BASE
+ Company equity in the form of RSUs
More information about location
Blockchain-powered digital lender
Open for applications
Blockchain-powered digital lender
501-1000 employees
Open for applications
$100-133k
OTE
$65-88k
BASE
+ Company equity in the form of RSUs
More information about location
501-1000 employees
Company mission
To transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions.
Role
Who you are
- Ideal candidates will have a strong background in partner relationship management, sales, and customer service
- 2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space
- Understanding of small business finance and broker/ISO dynamics
- Excellent relationship management and communication skills
- Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
- Experience with lender/funder platforms and processes (e.g. lead submission tools)
- Exposure to the mortgage or secured lending space is a plus
- Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus
- All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire
What the job involves
- Figure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC
- We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships
- You will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel
- On a day-to-day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best-in-class borrower experience
- This is a revenue-generating, originations-focused role
- Master Figure’s products and our value propositions to SMB partners
- Build strong relationships with key partners while serving as primary day-to-day point of contact
- Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals
- Address daily inquiries, via email and phone, from ISO/broker/lender partners
- Educate partners on Figure’s partner technology stack and digital borrower application process
- Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market
- Ensure compliance with regulatory requirements and company policies across all ISO/funder activities
- Support the pipeline development and partner onboarding processes
- Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)
- Optimize partner performance – including creative testing, payout optimization, and performance analysis
- Contribute to partnership strategy development and market expansion initiatives
Our take
Figure is the largest non-bank provider of home equity lines of credit, disrupting the lending industry with its blockchain platform, Provenance. The platform works as a registry, ledger, and exchange; handling loans, mortgaging, private credit and private investment.
The company is one of few that offers users the option to leverage their cryptocurrency assets to get loans or mortgages. Betting heavily on the cryptocurrency market has presented both its ups and downs for Figure, but a successful IPO in 2025 suggests its position nowadays is steady.
As digital assets continue to gain mainstream acceptance, there should be ample opportunity for Figure to expand its reach in the future. The company's IPO was supported by Goldman Sachs, Jefferies and BofA Securities, and raised an impressive $787.5 million.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2021
$200m
SERIES D
Dec 2019
$103m
SERIES C
Total funding: $418m
Company benefits
- 100% of premium costs for employees and dependents for medical, dental, and vision insurance
- Reimbursement for approved continuing education (eligible employees)
- 10 company-wide holidays plus one personal holiday
- Generous Flexible Time Away (FTA), Paid Time Off (PTO), and paid parental leave
- Bonus plan (eligible employees)
- Option to purchase a set number of shares of Figure's common stock (eligible employees)
Company HQ
Civic Center, New York, NY
Leadership
Mike Cagney
(Executive Chair & Co-founder)After Master's at Stanford, Mike spent almost 6 years as Chairman of ReFlow Services and co-founding Social Finance in 2011. He used this experience to co-found Figure in January 2018, serving since as CEO.
June Ou
(President & Co-founder)Having studied at Stanford and founded CCO Solutions, June spent 5 years at Social Finance with Mike, rising to VP of Product Management. She left this position in October 2017 to co-found Figure the following January.
Board Member at Cherry and Brex, at the latter of which they previously served as CFO/CBO and then COO. Was also CRO at SoFi.
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