AI Operations Lead, Okta
€115-158k
+ Offers equity (where applicable) & Bonus
Management platform securing resources from cloud to ground
Job no longer available
Management platform securing resources from cloud to ground
1001+ employees
Job no longer available
€115-158k
+ Offers equity (where applicable) & Bonus
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- AI Fluency & Technical Intuition: You are an AI-first thinker. You have a practical understanding of how LLMs and Generative AI tools function. You aren’t intimidated by the black box of AI; instead, you are driven to document its boundaries and ensure its outputs are reliable and compliant
- 5+ years of experience in Operations, Privacy Ops, or Program Management within a fast-paced SaaS technology company
- Expert Knowledge of SaaS Ecosystems: You understand cloud architecture, APIs, and the nuances of how data moves in a multi-tenant environment
- Privacy-First Mindset: Significant experience with privacy frameworks (GDPR, CCPA) and a deep understanding of why data residency and usage rights are critical in the AI era
- Masterful Communication: Ability to navigate internal politics with grace, building consensus across diverse teams (from DevOps to Legal) without formal authority
- High Autonomy: Proven track record of thriving in a remote-first environment with little oversight; you are a self-starter who creates their own runbook
- Agility in Ambiguity: You are comfortable working in the gray space. As AI standards and regulations evolve daily, you provide the steady hand and structured framework necessary to turn uncertainty into a competitive advantage. You build the foundational systems that allow our teams to move at high velocity without hitting regulatory or operational deadlocks
- Grit and Emotional Intelligence: A team-oriented professional with a sense of humor who can stay calm while managing high-stakes projects
What the job involves
- Accelerate your career by joining Okta as our AI Operations Lead. In this mission-critical individual contributor role, you will serve as the central source of truth for all AI flows—both internal and product-facing—across the company
- You will be the map-maker for our AI ecosystem, ensuring that as we innovate at the speed of SaaS, we maintain a clear, documented, and compliant understanding of what data fuels our AI and how it is used
- This is a high-autonomy role designed for a proactive operator who can navigate complex issues and build cross-functional bridges in a remote-first environment
- You will report into the Sr. Director, AI Legal and work closely with Legal, Engineering, Privacy, and Security stakeholders
- The Enterprise AI Command Center: Establish and oversee the enterprise-wide AI Asset Library, serving as the definitive, central source of truth for all models, internal workflows, and third-party integrations
- Revenue Acceleration & Path Clearing: Act as a strategic liaison between Legal, Engineering, and Sales to build cross-functional bridges that turn complex hurdles into competitive advantages, directly accelerating our market growth
- Data Provenance & Lineage Architecture: Map and document the entire lifecycle of data, from source origins to final usage, ensuring every AI output is explainable, audit-ready, and legally sound
- Operationalizing Ethics at Scale: Design and execute high-velocity operational workflows (AIIAs and Model Cards) to assess privacy, ethical, and legal risks, ensuring we reach production with speed and safety
- Strategic Vendor Gatekeeper: Maintain and evolve procurement processes to ensure every new AI tool meets our internal trust standards before it is integrated into our ecosystem
- Rigorous Third-Party Auditing: Conduct deep-dive operational audits of vendor AI capabilities, evaluating data retention and opt-out mechanisms to protect our most valuable company and customer data
- Policy-to-Playbook Transformation: Translate high-level governance into actionable, high-performance playbooks, ensuring compliance is built into our daily operations rather than treated as an afterthought
- Global Content Curation: Independently lead the effort to ensure our AI messaging remains consistent, clear, and authoritative both internally and for our global customer base
- Remote-First Internal Diplomacy: Expertly navigate complex stakeholder interests across our global organization to ensure AI initiatives move forward at pace without compromising security
- Critical Incident Response Leadership: Provide the essential data maps and asset intelligence needed by Legal and Security to resolve potential incidents with precision and speed
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. It aims to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company HQ
The East Cut, San Francisco, CA
Leadership
Todd McKinnon
(Co-Founder & CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Co-Founder & Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
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