Senior Revenue Operations Manager, Headspace Health

• This is a hands-on role for someone who has been the go-to admin—not just a requirements gatherer
• 5+ years of experience in Revenue Operations, GTM Operations, or a similar role in a B2B environment
• Salesforce Administrator certification or equivalent hands-on experience serving as a primary Salesforce admin
• Deep, practical experience working with:
• Salesforce
• HubSpot
• NetSuite
• Billing systems (e.g., Zone Billing or similar)
• Automation tools such as Workato, Make.com, Zapier
• Strong understanding of how revenue data flows across Sales, CS, Marketing, and Finance
• Ability to independently troubleshoot systems and integrations without needing step-by-step direction

Desirable

• We are hiring a Revenue Operations generalist to own and scale our GTM systems, integrations, and reporting infrastructure
• This role sits at the center of Sales, Customer Success, Marketing, and Finance, ensuring our revenue lifecycle is accurately represented, automated, and measurable across systems
• You will work directly in Salesforce, HubSpot, NetSuite, billing tools, and automation platforms to keep the GTM engine running cleanly and efficiently
• Salesforce Reporting:
• Own Salesforce reporting and dashboard strategy to support GTM leadership, RevOps, Finance, and Executive Leadership
• Partner with stakeholders to define and standardize revenue metrics, pipeline views, and lifecycle performance
• Build and maintain reporting dashboards that connect Salesforce and downstream systems into executive-ready insights
• Ensure reporting accuracy through strong data modeling and governance practices
• GTM Systems & Integrations:
• Manage and maintain connections across the GTM tech stack, including Salesforce, HubSpot, NetSuite, Zoominfo, billing systems (e.g., Zone Billing), and Workato
• Monitor system health, data syncs, and integration reliability; proactively identify and resolve issues
• Partner with internal system owners and external vendors to troubleshoot, escalate, and remediate integration failures
• Revenue Lifecycle Operations:
• Support the full GTM lifecycle across systems—from lead and opportunity management through contracting, billing, renewals, and expansions
• Ensure consistent lifecycle stage definitions and data flow across Salesforce, HubSpot, Finance, and billing tools
• Assist RevOps leadership in translating GTM process changes into scalable system updates
• Automation & Workflow Optimization:
• Build and optimize Salesforce Flows, validation rules, and automation to streamline GTM workflows
• Maintain and enhance HubSpot workflows supporting lead routing, lifecycle progression, and marketing handoffs
• Reduce manual work while preserving data quality, auditability, and operational clarity
• Cross-Functional Partnership & Troubleshooting:
• Serve as a liaison between Revenue Operations and other system experts (Finance, Marketing Ops, IT, external consultants)
• Diagnose complex system and data issues that span multiple tools and teams
• Provide clear, pragmatic recommendations when tradeoffs exist between speed, accuracy, and scalability
• Documentation & Operational Rigor:
• Build and maintain clear documentation, SOPs, and system runbooks for GTM processes and tooling
• Ensure institutional knowledge is captured and transferable—not trapped in individuals
• Support onboarding and enablement by making systems understandable and repeatable