Senior Product Manager, Smarsh
+ Company Bonus and Stock Options
3 days a week in office
Cloud-based archiving and compliance solutions
Open for applications
Cloud-based archiving and compliance solutions
1001+ employees
Open for applications
+ Company Bonus and Stock Options
3 days a week in office
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- Proven experience as a Product Manager/Product Owner of a microservices, SaaS or machine Learning/AI based product
- Knowledge of MLOps frameworks like: MLFlow, Comet, Weights & Biases, Neptunem Kubeflow Pipelines, Metaflow, Kubeflow serving, Seldon Core, Amazon Sagemaker Neo, Prefect, Dagster, Airflow, Pachyderm, Feast, and DVC
- Machine Learning Governance, and cost modelling/management
- Experience with software engineering and product management tools such as Jira, Confluence, Miro, ProductBoard, ProductPlan, Notion
- A growth mindset and a commitment to quality
- An ability to influence and work across different teams
Desirable
- Knowledge of communications surveillance/compliance in a Financial Services context. This could have been gained within a FinTech, Consultancy, Compliance Technology vendor or a Financial Institution
- Data Analysis, Machine Learning and/or Natural Language Processing knowledge
- Exposure to containers and streaming/even driven architectures (such as Kubernetes and Kafka)
What the job involves
- You will be part of the Cognition and Machine Learning Product Team
- We manage the machine learning models, pipeline and tooling that our customers use to identify compliance risks in their communications data, from chat to email to calls
- You will be a Senior Product Manager for our Cognition Logic product and will have a delivery team composed of Machine Learning Engineers, Data Scientists and Data Engineers, helping to define and drive our product development forward
- Help to develop and bring new ML and NLP capabilities and innovations to market, focussing on Machine Learning operations and the cost of running machine learning based products
- Manage and prioritise backlogs, defining sprint priorities and writing user stories/acceptance criteria for our engineering teams
- Write Epic specifications in partnership with our engineering and design teams
- Work closely with other Product Managers to convert product strategy to detailed requirements and prototypes that can be translated into our development processes
- Define process flows in conjunction with customers and work with our design teams on the UX of our products
- Write feature specifications and product discovery documents and help our Sales teams respond to RFPs
- Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings)
- Coordinate efforts with globally dispersed teams
Salary benchmarks
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company values
- We lead with excellence
- We own the outcome
- We act as one Smarsh
Company HQ
Portland Downtown, Portland, OR
Articles
Leadership
Stephen Marsh
(Founder)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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