Head of Engineering and Delivery, New Look
Salary not provided
+ Bonus Scheme
React
AWS
Docker
Kubernetes
GCP
Python
GraphQL
Java
Node.js
Azure
Spring
REST API
Angular 14+
Expert level
London
1-3 days a week in office (Charing Cross, London )
Global fashion retailer
Be an early applicant
Global fashion retailer
1001+ employees
B2CRetailB2BFashion
Be an early applicant
Salary not provided
+ Bonus Scheme
React
AWS
Docker
Kubernetes
GCP
Python
GraphQL
Java
Node.js
Azure
Spring
REST API
Angular 14+
Expert level
London
1-3 days a week in office (Charing Cross, London )
1001+ employees
B2CRetailB2BFashion
Company mission
To uplift customers, colleagues, and suppliers while striving to make kinder choices for our people and planet.
Role
Who you are
- A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience
- At least 10 years of experience in software engineering, with at least 5 years of experience in working with agile methodology, leading and managing engineering teams
- Ability to develop individuals and teams to achieve a high level of performance, using a coaching and mentoring style of leadership
- Experience in shaping and influencing a digital technology strategy with a proven ability in owning and setting strategies, patterns, standards, policies, roadmaps and vision statements
- Proven ability to define and execute the technical vision and strategy for Omnichannel, and to deliver solutions that meet the business needs and expectations
- Strong knowledge and experience in designing, developing, and operating Omnichannel solutions, using technologies such as cloud, microservices, APIs, web, mobile, and e-commerce
- Experience of agile and waterfall methodologies
- Hands-on experience in using various cloud platforms, such as AWS, Azure, or Google Cloud, and their services and features
- Proficient in using various programming languages, frameworks, and tools, such as Java, Python, Node.js, React, Angular, Spring Boot, Docker, Kubernetes, etc
- Familiar with various Omnichannel technologies and standards, such as RESTful APIs, GraphQL,OAuth, OpenID Connect, etc
- Significant knowledge of modern technical architecture models, web and cloud technology, DevOps, software development including BDD and TDD, and data management methodologies
- Demonstrated experience in applying agile, DevOps, and CI/CD principles and practices to Omnichannel engineering
- Understanding of strategic solution and service design to ensure legacy is kept at bay with levels of technical debt held to a minimum
- Excellent communication, collaboration, and influencing skills, with the ability to work effectively with diverse stakeholders and teams across the organization
- Track record of leadership which adds strategic value to an organisation
- Contribution to advancing diversity and inclusion
What the job involves
- With the mission for New Look customer to shop one more time the Head of Engineering will work closely with the Head of Digital Product & Design to ensure the Engineering team deliver on the priorities that focus on increasing brand visibility and traffic both online and on the high street
- Ensuring the technology provides speed and performance for our customers, as well as manage the rest of the engineering technology estate
- We are seeking someone with a strong engineering background who operates at a Technology Leadership level, with a passion for Digital innovation, Customer Experience, and Continuous Improvement with strong knowledge and experience in Designing, Developing, and Operating Omnichannel solutions
- Define and communicate the overall Engineering strategy to align with the Customer and Technology strategy and objectives
- Own the overall Engineering of the Technology Solutions, ensuring scalability, reliability, security and performance,
- Partner with the Head of Digital Product & Design and the Digital Engineering team to build best-in-class solutions to service the needs and demands of the Digital business and customers
- Partner with the other areas of Technology to ensure all Digital Change is transparent on their backlogs of work, e.g., Service, Infrastructure
- Lead the identification and evaluation of new technologies, tools, and vendors that will enhance the Digital capabilities and efficiency
- Be an advocate and leader of the agile methodology to move towards delivering more incremental change and value for customers
- Lead on technical decision making that aligns with the overall goals
- Ensure the quality, performance, security, and scalability of the existing and new Digital software solutions
- Working with the Technology Engineering area to establish and maintain best practices, standards, and processes for software development, testing, deployment, and operations
- Oversee the design, development, testing, deployment, and maintenance of software products and services across web, mobile, and in-store channels to the agreed technical standards
- Manage the Engineering budget, resources and risks with plans in place for mitigation
- Develop strong engineering partnership relationships
- Create, Lead and develop a high-performing Digital technology team made up of in-house New Look resource as well as on and offshore teams, fostering a culture of innovation, collaboration, and continuous improvement
- Communicate effectively with senior management, business stakeholders, and external partners
Salary benchmarks
Our take
New Look, a well-known UK fashion retailer with over 380 stores, has been a staple of the British retail scene since the late 1960s. Though it has faced challenges in the competitive retail landscape, including entering and exiting international markets, the company has steadily evolved its business model.
Though still shedding its "fast fashion" label, New Look's recent changes signal a more focused direction. With the company reducing its UK store footprint and withdrawing from international markets to concentrate on sustainability and digital growth.
In line with these efforts, New Look has partnered with blockchain traceability startup TrusTrace to enhance transparency in its supply chain. The collaboration supports the company's ambitious sustainability targets, including a 46% reduction in carbon emissions by 2031 and achieving Net Zero by 2040.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Company values
- It Starts With Me - We take accountability for and ownership of everything we do. We're curious and ask the right questions. We're clear about our own purpose, we take time to invest in our personal growth and wellness, and we encourage others to do the same
- Play To Win - We're clear on what we stand for and what we need to achieve. We make informed, fair decisions and celebrate and reward success. We constantly raise the bar and are empowered to be brave and bold in everything we do
- We Are One - Success comes from the collective energy and contribution of all our colleagues. We develop effective relationships, showing compassion and respect for each other. We care about each other and our communities and celebrate diversity
- Customer Obsessed - We know who our customers are. We're here to listen and see things from their point of view. With every project we work on, and every customer we interact with, we surpass their expectations, and always make them feel seen
Company HQ
Shadwell, London, UK
Articles
Leadership
Helen Connolly
(CEO)Previously CEO at Bonmarche, Director of Buying Womenswear and Lingerie at George at Asda, Head of Buying at Dorothy Perkins, Arcadia Ltd, and Buying Manager at George @ Asda.
Diversity, Equity & Inclusion at New Look
- We have six clear inclusion ambitions: - Drive a culture of inclusivity through learning & sharing - Give our colleagues a stronger voice - Represent the customers we serve - Enable people access to the world of work and opportunities to progress & thrive - Ensure that wellbeing is intrinsic within our ED&I strategy by giving our people the tools to look after their own wellbeing, to stay healthy, happy and have a good work-life balance - ED&I is always on and underpins our purpose #inspirethatnewlookfeeling
- We pride ourselves in being a flexible employer. Our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.
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