Senior IT Operations Engineer, Innovid
Global independent omnichannel advertising platform
Job no longer available
Global independent omnichannel advertising platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To empower the world's top advertisers and publishers to create, deliver, measure, and optimize ad experiences that drive meaningful consumer connections and business growth.
Role
Who you are
- 4+ years' experience in an IT support or systems administration role, including experience supporting more junior colleagues
- Demonstrated experience managing, configuring, and troubleshooting Windows and macOS environments at scale
- Hands-on experience administering Microsoft Entra ID and Microsoft 365 (identity, security, and collaboration tools)
- Strong scripting and automation skills, with hands-on experience writing and maintaining PowerShell and Python scripts to automate IT administration tasks
- Working knowledge of AWS services and cloud infrastructure concepts
- Experience with Google Workspace administration
- Experience with JumpCloud or a comparable cloud directory / MDM platform
- Experience administering SharePoint, including site structure, permissions, and governance
- Experience with, or strong working knowledge of, on-premises to cloud migration projects
- Familiarity administering Atlassian products such as Jira and Confluence
- Experience working with IT support tickets against SLAs and KPIs, including prioritisation and escalation management
- Knowledge of IT security tools and practices such as firewalls, EDR, and MDM
- Proven ability to mentor and support the development of junior team members
- Strong experience working with remote and international teams
- Excellent written and spoken communication skills in English
- Ability to multitask and prioritise in a fast-moving, dynamic environment
- A responsible, service-oriented team player with a strong desire to learn and adapt to new technologies
What the job involves
- We're looking for a top-notch, passionate IT Operations Engineer to join our global IT team!
- If you thrive in a fast-paced environment, love working with a wide range of modern technologies, and enjoy balancing hands-on local support with impactful global IT projects - all while leveraging AI to automate workflows and empowering teams across the globe - we want to hear from you!
- Act as a senior point of contact for IT support in the Edinburgh office, running day-to-day operations while mentoring and developing junior IT support team members
- Work within a global IT team spanning multiple time zones and offices, coordinating priorities and sharing knowledge across regions
- Provide escalation support for complex technical issues that junior team members are unable to resolve, acting as a subject-matter resource for the wider support team
- Administer and support core identity and productivity platforms, including Microsoft Entra ID, Microsoft 365, Google Workspace, and JumpCloud
- Support and maintain AWS-based infrastructure and cloud services in collaboration with wider IT and engineering teams
- Manage SharePoint sites, permissions, and content structure, supporting collaboration and document management needs across the business
- Plan and execute on-premises to cloud and cloud to cloud migration projects, including scoping, testing, and post-migration support
- Administer and support Atlassian products (e.g. Jira, Confluence), including user access, workflows, and integrations
- Design, build, and maintain automation scripts and tools (primarily PowerShell and Python) to streamline IT operations, reduce manual effort, and improve reliability across systems such as Microsoft 365, Entra ID, Google Workspace, and JumpCloud
- Embrace and champion AI as an integral part of the business, adopting AI-powered tools and workflows to enhance IT operations, automation, and service delivery
- Manage all endpoint installations, upgrades, and troubleshooting across Windows and macOS devices
- Create and manage user accounts, groups, and access rights across cloud and on-premises systems, ensuring least-privilege and compliance best practice
- Configure and maintain technical equipment including computers, printers, meeting room systems, and back-office infrastructure
- Own and triage requests through the IT ticketing system, ensuring SLAs and KPIs are met and coaching junior staff on ticket handling standards
- Design, document, and continuously improve IT policies, procedures, and processes across systems and teams
- Research, evaluate, and pilot new products, services, and automation opportunities for deployment across the business
- Contribute to inventory management, budget tracking, and vendor relationships
Our take
In 2007, Innovid's founders Zvika, Tal, and Zack came together to make digital video do more. Digital was on the rise, and it was time for video to step up. Two years later, Innovid filed the first patent to insert interactive objects into video. Since then, it has evolved to run as an independent advertising and measurement platform for the world's largest brands.
Innovid runs data-driven creative delivered on all channels (from connected TVs and mobile devices to social channels like Facebook and YouTube), and 3rd party measurement through its media-agnostic platform. It also works with the industry to help advertisers scale how they create, deliver and measure ads across different platforms.
Innovid has struck up partnerships with great companies already, which is a good sign of its ability to win big contracts; it has worked with over 1,000 of the world’s largest brands. It is also continually innovating and most recently announced the expansion of its Social Ad Manager to include full ads management for Reddit, allowing marketers to plan, actrivate, measure and optimize campaigns within a unified workflow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jan 2019
$30m
LATE VC
Mar 2015
$10m
SERIES D
Total funding: $67.6m
Company benefits
- Culture of learning: We encourage our team to take advantage of learning opportunities through internal and external training programs.
- Fantastic benefits: Our amazing benefits package includes medical, dental, FSA (dependent and medical), life insurance, short-term disability, 401(k) matching and generous paid time off.
- Work/Life balance: We celebrate based on achievements, not on who worked the longest hours.
- Giving back: Our team members, all over the world, come together to give back to their local and global communities by volunteering, doing marathons, fundraising, and donations.
Company HQ
Gramercy Park, New York, NY
Leadership
Zvika Netter
(Co-Founder & CEO)Serial entrepreneur. Founded BeSure (shopping product in Israel), NTR Visual Technologies (front-end software for financial institutions) and Garagegeek (not-for-profit focused on collaboration spaces)
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at Innovid