Manager of Site Reliability Engineering, Navan
$146.3-255k
More information about location
3 days a week in office
Travel management company
Be an early applicant
Travel management company
201-500 employees
Be an early applicant
$146.3-255k
More information about location
3 days a week in office
201-500 employees
Company mission
To reinvent the legacy category of travel and expense with one of the first enterprise technologies utilising the cloud, mobile, and AI to balance business needs with today's modern standards.
Role
Who you are
- 8+ years in Site Reliability Engineering, DevOps, or Infrastructure roles, with at least 3 years in a leadership position
- Proven ability to lead and mentor teams, fostering a culture of collaboration and reliability
- Hands-on experience with AWS cloud technologies, Infrastructure as Code (Terraform/CloudFormation), microservices architectures, deployment automation (Jenkins/GitHub Actions), and observability tools (NewRelic/DataDog)
- Strong background in designing scalable, fault-tolerant systems, improving incident response, and driving operational improvements
- Excellent interpersonal and communication skills, with the ability to work effectively across cross-functional teams
What the job involves
- With our rapid growth, we face exciting challenges ahead and are seeking a Site Reliability Engineering (SRE) Manager to join our team in headquarters based out of Palo Alto, California
- As a SRE Manager, you will lead a team of senior and experienced SREs, driving innovation in infrastructure design, automation, and tooling
- You will spearhead the development of infrastructure services that power Navan’s systems, serving thousands of travelers daily
- Your role will include partnering with development, release and productivity, and security teams to identify user needs and deliver cutting-edge solutions
- You will oversee a diverse range of systems and technologies with the goal of building autonomous, fault-tolerant, and monitored infrastructure
- This infrastructure will be optimized for simplicity, performance, and uptime
- Collaborating with backend and frontend engineering teams, you will ensure that our systems are scalable, reliable, and efficient
- Additionally, you will lead efforts to design and implement infrastructure capable of supporting our exponential growth while maintaining the highest levels of service reliability and operational excellence
- Lead & Mentor the SRE Team: Guide and develop a high-performing team of SREs, fostering a culture of collaboration, reliability, and continuous improvement
- Drive Infrastructure Reliability & Automation: Collaborate with Engineering and Product teams to design and implement scalable, fault-tolerant systems. Leverage IaC tools (e.g., Terraform, CloudFormation) and microservices architectures to automate and improve infrastructure
- Incident Management: Improve incident response processes, reduce MTTR, and proactively mitigate risks. Apply resiliency patterns to ensure systems are fault-tolerant and highly available
- Define & Measure SLOs: Develop service-level objectives (SLOs) and KPIs to track and improve system reliability, using tools like NewRelic or DataDog for observability
- 24x7 Production Support: Ensure system availability in a 24x7 environment, applying expertise in AWS (e.g., ECS, Lambda, DynamoDB) and database management for optimal performance
- Optimize CI/CD Pipelines: Automate and streamline deployment workflows using tools like Jenkins or GitHub Actions to ensure faster and more reliable deployments
- Resource Management: Manage team resources, including capacity planning, hiring, and upskilling, to meet evolving business needs
Our take
Navan (formerly known as TripActions) is operating in a crowded marketplace, betting against rivals with similar offerings of user interface personalisation technology. Even so, the company's growth has skyrocketed and it has attracted significant investor interest. Competitors cannot match Navan's cutting-edge, AI-driven services, as well as 24-hour customer support.
Since its founding in 2015 the company has seen significant growth in transactions and in active users. Having expanded from its core travel expense management product, it now offers a corporate card and general expenses management, underwriting its customers' short term business expenses with its own Liquid financial offering. Navan has a list of impressive clients, including Glassdoor, Zoom, and Shopify.
Moving forwards, the company is focused on gaining more reach, especially in Europe. As part of the expanded go-to-market strategy, it rebranded to Navan with a more people-centric design approach. It also combined its travel, corporate card and expense services into a single app which is now available to individual users rather than only through a corporate account. This will be key in bridging the gap between business travel and consumer apps.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
45% female employees
-40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2022
$154m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $1.1bn
Company benefits
- Flexible Vacation
- Healthcare
- Commuter benefits
- Parental leave
- Health and Wellness
- Fuel for Connection
- Pet Friendly
- 401k (retirement plan)
- IATAN (travel-related discounts)
- Connectivity Allowance
- Learning & Development
Company values
- Focus on Users
- Tech-Forward Solutions
- Lead with Context
- Communicate with Candor
- Raise the Bar
- One Diverse Team
Company HQ
Ventura, Palo Alto, CA
Articles
Leadership
Ariel Cohen
(CEO)Research and Development director in Mercury Interactive (and HP after acquisition of Mercury). Product Management director, then VP, at Jive Software. Previously co-founded StreamOnce with Ilan.
Ilan Twig
(CTO)Studied Computer Science, managing positions in software engineering including VP and EVP of engineering at Jive Software. Previously co-founded StreamOnce with Ariel.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 94 more jobs at Navan