Senior Communications Manager, UK, Whatnot
£120-140k
+ Offers Equity
Live stream platform & marketplace for collectibles
Posted today
Live stream platform & marketplace for collectibles
501-1000 employees
Posted today
£120-140k
+ Offers Equity
501-1000 employees
Company mission
Whatnot missions is to enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- As our Senior Communications Manager, you should have 7+ years of Public Relations or corporate communications experience, plus:
- A strong understanding of the media, cultural, and policy landscape in the UK
- Exceptional written and verbal communication skills with experience developing key messages and content for media as well as owned and operated channels
- A self starter who is able to prioritize in challenging situations and balance between two-sided community needs and business and seller priorities
- Experience working on Trust & Safety issues and crisis management
- You are comfortable operating on a small team and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small
- A curiosity and interest in doing things differently to promote Whatnot and our business
What the job involves
- The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity, and helps to shape and protect external and internal perceptions of Whatnot
- We’re hiring for an experienced Senior Communications Manager to lead our storytelling across a range of corporate, Trust & Safety, consumer, and policy-related priorities in the UK
- This role will be based in London and report into our VP, Communications
- In this role, you will be responsible for developing and leading our communications strategy in the UK, highlighting the power of live commerce and our incredible sellers, while building credibility in our platform as a trusted place to build a business and discover things you love
- You’ll be an integral part of the team in building Whatnot’s brand and reputation, including media relations, crisis communications and external communication
- In this role, you’ll:
- Advance Whatnot’s brand externally: Build and leverage exceptional relationships with media and other third parties to educate key audiences on Whatnot’s business, policies and values
- Create high profile corporate and consumer campaigns: Work closely with company leaders to plan, develop and execute communications plans that tell the story of Whatnot and live shopping
- Synthesize research, media and industry insights to identify areas of risk and opportunities to support larger business goals
- Build and Scale Issues Management: Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders
- Establish and own a communications playbook for strategic and rapid response best practices
- Team members in this role are required to be within commuting distance of our London, UK, hub
Salary benchmarks
Our take
The collectible toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectible toys, some of which are rare and can cost thousands of dollars, and has also expanded to sports cards.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2025
$265m
SERIES E
Jul 2022
$260m
SERIES D
Total funding: $749.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Full-time Whatnauts receive equity, a WFH stipend to support your remote workspace and a monthly stipend to dogfood the app.
- Recharge: Flexible Time Off policy, holiday week off at the end of year, and paid parental leave after 1 year with us.
- Flexibility: Remote-first work culture. We provide a working environment where you're in charge of your time and schedule.
Company HQ
Marina del Rey, CA
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
Share this job
View 2 more jobs at Whatnot