Senior Communications Manager, UK, Whatnot
£120-140k
+ Offers Equity
Live stream platform & marketplace
Open for applications
Live stream platform & marketplace
1001+ employees
Open for applications
£120-140k
+ Offers Equity
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- As our Senior Communications Manager, you should have 7+ years of Public Relations or corporate communications experience, plus:
- A strong understanding of the media, cultural, and policy landscape in the UK
- Exceptional written and verbal communication skills with experience developing key messages and content for media as well as owned and operated channels
- A self starter who is able to prioritize in challenging situations and balance between two-sided community needs and business and seller priorities
- Experience working on Trust & Safety issues and crisis management
- You are comfortable operating on a small team and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small
- A curiosity and interest in doing things differently to promote Whatnot and our business
What the job involves
- The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity, and helps to shape and protect external and internal perceptions of Whatnot
- We’re hiring for an experienced Senior Communications Manager to lead our storytelling across a range of corporate, Trust & Safety, consumer, and policy-related priorities in the UK
- This role will be based in London and report into our VP, Communications
- In this role, you will be responsible for developing and leading our communications strategy in the UK, highlighting the power of live commerce and our incredible sellers, while building credibility in our platform as a trusted place to build a business and discover things you love
- You’ll be an integral part of the team in building Whatnot’s brand and reputation, including media relations, crisis communications and external communication
- In this role, you’ll:
- Advance Whatnot’s brand externally: Build and leverage exceptional relationships with media and other third parties to educate key audiences on Whatnot’s business, policies and values
- Create high profile corporate and consumer campaigns: Work closely with company leaders to plan, develop and execute communications plans that tell the story of Whatnot and live shopping
- Synthesize research, media and industry insights to identify areas of risk and opportunities to support larger business goals
- Build and Scale Issues Management: Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders
- Establish and own a communications playbook for strategic and rapid response best practices
- Team members in this role are required to be within commuting distance of our London, UK, hub
Salary benchmarks
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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