Forward Deployed Engineering Manager, Candid Health
$207-304k
4-5 days a week in office
Healthcare revenue cycle automation software
Be an early applicant
Healthcare revenue cycle automation software
101-200 employees
Be an early applicant
$207-304k
4-5 days a week in office
101-200 employees
Company mission
To help providers focus more on care delivery and less on back office administration.
Role
Who you are
- You have a B.S. or B.A. in Computer Science, Computer Engineering, Math or a related field of study
- You have 5+ years of experience in a Software Engineering Leadership position, ideally managing a team of customer-facing engineers
- You have great executive presence; you have demonstrated success in customer-facing roles and are comfortable working closely with customer executive and leadership teams
- You’ve successfully led people and teams to shipping high-quality features in strategic product areas
- You’ve managed and delivered ambitious technical projects from prototype to production
- You have a track record of excellent technical decision making; you know the right architecture and patterns to build functional, durable, and maintainable product
- You know how to manage in multiple directions, including laterally and upward: you know how to advocate for yourself and your team: where to get into the weeds and where to delegate
- You have successfully interviewed, hired, and mentored engineering teams. You collaborate well with staffing partners and stakeholders through all phases of the hiring lifecycle and are a talent magnet
- You’re a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing
What the job involves
- At Candid Health, we are looking for a seasoned leader to guide our Forward Deployed Engineering (FDE) team
- This team functions at the vital junction of software development, business goals, and client success, working directly with healthcare providers to solve the technical hurdles standing in the way of their mission-critical financial workflows
- As an FDE Manager, you will oversee a group of engineers through complex, highly critical customer deployments while taking full accountability for both technical quality and business impact
- You will be a champion for results, ensuring that your team’s custom solutions are not only effective for the client but also strengthen Candid’s core platform for the future
- Lead and Grow the Team: Recruit, mentor, and support a high-performing team of FDEs, helping them navigate complex customer environments and providing direct, actionable feedback
- Own End-to-End Delivery: Own the execution and technical quality of production systems, ensuring they meet industry best-in-class standards for durability and performance
- Drive Strategic Alignment: Partner closely with Product, Sales, and Internal/Customer Leadership teams to ensure fieldwork informs our product roadmap and supports safe deployment at scale
- Codify Excellence: Translate field experience into tools, playbooks, and sharp feedback for Product and Research teams to create leverage for the wider organization
- Manage High-Pressure Deployments: Lead teams through the technical challenges of "going live" with large organizations, including integrations, custom configurations, and real-time issue resolution
- Operational Excellence: Make data-driven decisions to improve reliability and scale while eliminating friction and redundancies in the delivery model
Our take
Healthcare spending in the US medical system has been ballooning for decades. Administration contributes a substantial portion to this, constituting almost three times what other developed countries spend proportionate to their healthcare budget - and taking up valuable physician hours. The detrimental impact this has on the quality and affordability of care has meant solutions are becoming urgent, and Candid Health is contributing a strong one.
The data and AI-driven platform helps healthcare providers automate the process of submitting, chasing, and appealing insurance claims. It’s regularly audited by HIPAA, helping the company dodge the tightening data protection net that’s stunted the progress of some medtech startups. Having passed this obstacle the company is running at modest capacity - the challenge now is to lock in a broader client base, which could prove challenging.
Companies like Change Healthcare and Flobotics, for example, offer automated claims submissions as part of a broader robotic process automation service for medical institutions. It may be that this holistic administrative software proves more attractive for overburdened providers. For now, however, Candid Health is gaining a respectable amount of traction and enjoyed a funding round of $29 million in 2024.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Feb 2025
$52.5m
SERIES C
Sep 2024
$29m
SERIES B
Total funding: $97.8m
Company HQ
Financial District, San Francisco, CA
Leadership
Nick Perry
(Co-Founder & CEO)A human biology graduate from Stanford, who started as an Accenture Digital consultant, before taking a role as as the forward deployed engineering lead at Palantir Technologies.
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