Senior Software Engineer, Resolver
$140-160k
Risk-intelligence software
Be an early applicant
Risk-intelligence software
201-500 employees
Be an early applicant
$140-160k
201-500 employees
Company mission
To create a digital world that is safe for everyone.
Role
Who you are
- Bachelor's degree or higher in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience
- 5+ years of professional software deployment experience across front-end and/or back-end systems
- Strong experience with modern technologies such as JavaScript/TypeScript (including React), Node.js, and cloud platforms (e.g., AWS)
- Experience working with databases such as PostgreSQL, Redis, and/or DynamoDB
- Strong problem solving skills with the ability to tackle complex technical challenges
- Excellent communication skills and ability to collaborate effectively within cross-functional teams
- Demonstrated ability to write secure, maintainable, and high-quality code
- Passion for building high-quality software and delivering value to customers
- Experience building or integrating AI/ML-powered functionality into production systems, with an understanding of practical trade-offs and limitations
What the job involves
- The Senior Software Engineer at Resolver owns the design, development, and delivery of key features within our software
- They work across the full development lifecycle, from discovery and design through implementation and testing, to making sound technical decisions that support both immediate product needs and the long-term evolution of our software
- Senior Engineers are strong individual contributors who execute with ownership and independence, delivery end-to-end solutions with minimal oversight
- They are accountable for driving work from concept through to production, ensuring quality, reliability, and alignment with business goals
- They act as force multipliers within the team, contributing beyond their own work by supporting planning, improving code quality through reviews, and helping others unblock and deliver effectively
- Senior Engineers partner closely with managers and team leads, helping to translate priorities into execution and ensuring the team maintains momentum
- They collaborate effectively across engineering, product, and QA, and contribute to team capability through mentorship, knowledge sharing, and continuous improvement of engineering practices
- With strong technical judgement, they identify issues early, make thoughtful trade-offs, and consistently deliver high-quality, scalable solutions
- Software Engineering (75%)
- Measures of Success: consistently delivers high-quality, maintainable, and scalable code on time; effectively contributes to team delivery; improves system performance and reliability; and supports team capability through collaboration and code quality
- Design, build, and deliver features across the full stack
- Write clean, maintainable, and performant code aligned with team standards
- Identify, troubleshoot, and resolve issues proactively
- Participate in planning and prioritization with Product and the team
- Conduct effective code reviews, providing clear and actionable feedback
- Optimize applications for performance, scalability, and reliability
- Design and maintain data models, queries, and supporting infrastructure
- Build and maintain cloud-based systems and services (e.g., AWS)
- Develop and integrate AI-driven functionality into the product
- Support and mentor team members through collaboration and knowledge sharing
- Own delivery of features or projects end-to-end, from design through to production, ensuring quality, reliability, and alignment with requirements
- Drive progress independently, identifying next steps, managing ambiguity, and ensuring work moves forward without requiring close oversight
- Improve team effectiveness by unblocking others, contributing to planning, and ensuring consistent progress toward team goals
- Testing and Quality Assurance (20%)
- Measures of Success: code is delivered with appropriate test coverage and minimal defects; issues are identified early; production incidents are reduced; and overall system reliability and confidence in releases are improved
- Write and maintain automated tests (unit and integration) to ensure code quality and reliability
- Ensure features are delivered with appropriate test coverage and validation
- Identify gaps in testing and improve test strategies and coverage over time
- Troubleshoot defects and production issues, implementing fixes with appropriate validation
- Collaborate with team members to promote quality standards and best practices
- Documentation (5%)
- Measures of Success: documentation is clear, accurate and up to date; enables team members to quickly understand and work with the system; reduces onboarding time and dependency on others for knowledge transfer
- Create and maintain documentation that helps others understand what the software does, how it does it, and how to use it
Our take
Resolver, formerly Crisp, is a pre-eminent name in the now-crowded field of social media monitoring services. The company was founded with the objective of identifying internet-based threats to children, and has since evolved into a provider of wider digital marketing services for its clients through the use of sophisticated artificial intelligence tools and a growing team of analysts.
After an acquisition by U.S. risk giant Kroll in 2024, Resolver is looking to synergise its services with its new parent company. Combining AI technology and real-time alerts with Kroll’s risk advisory expertise should significantly expand the value of Kroll’s offerings.
Perhaps the biggest reason for Resolver's former iteration as Crisp's success to date is its roots in online harm-detection. For example, the reputation it has built through operating in environments where analysts simply cannot make mistakes has been crucial to winning the trust of over 1000 brands. Resolver must hope that under new ownership, that reputation will be furnished rather than diluted.
Steph
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
Oct 2018
$25m
GROWTH EQUITY VC
Total funding: $25m
Company benefits
- 33 days holiday including Bank Holidays
- Critical Illness
- Life Insurance Cover
- Healthcare Cash Plan
- An attractive pension
- Cycle to Work Scheme and Commuter Loans to help your journey to work
- Employees perks with freebies, discounts, rewards and more
- Free yoga classes twice a week
- Subsidised gym membership
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Adam Hildreth
(Founder)Prior to founding Crisp in 2005, they were Managing Director of Dubit.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 9 more jobs at Resolver