Data Quality Analyst, ServiceTitan
$65.8-105.7k
Salary dependent on location. Plus annual bonus and equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$65.8-105.7k
Salary dependent on location. Plus annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Be proficient in Excel
- Basic knowledge and experience in T-SQL
- Strong analytical and critical thinking skills
- Able to identify relationships within databases and infer the developers intent based on structure and values
- Ability to work effectively within a team environment with tight deadlines and high expectations"
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- ServiceTitan is looking for a Data Quality Analyst to join our Data Engineering department
- Strong candidates will have basic knowledge of the SQL server, TSQL, and ETL operations in addition to strong analytical and critical thinking skills
- This is a customer-facing role
- You will be guiding customers as a technical expert, and while you will be expected to technically proficient, this is not an engineering role
- The most critical portion of the role is working with the customer to deconstruct and re-interpret their data so they can migrate to ServiceTitan successfully
- The candidate will work closely with cross-departmental resources to ensure on-time delivery of transferred data for customers adoption of ServiceTitan.The Data Quality Analyst will receive projects and deadlines from the Data Engineering or Implementation Departments
- The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount
- The candidate will work directly with a customer when evaluating new software to review the data in its source software, present cleanups to the larger data team, and work cross functionally between client, data engineer, and Onboarder
- This work is highly critical to our implementation process and in reducing overall data migration time
- It is the lynchpin of the sales and onboarding process
- Data concerns are a blocker for most of our customers, so delivering high-quality, highly accurate transfers is absolutely crucial and greatly appreciated by both our customers and our company
- 60% of your time will be spent working with customers, 40% doing technical work
- Work directly with customers to ensure their data migration is a success
- Manage a wide variety of tasks with shifting priorities and tight deadlines
- Clearly communicate project status and updates with internal and external stakeholders in a timely manner for successful delivery
- Find and employ methods for transferring sources of data we have not previously encountered
- Evaluate and understand database structures and interpret them into ServiceTitan data model
- Write queries to correct, reformat or move data
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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