Director of Product Design, Coast

• This role is ideal for a design leader who thrives in builder mode; someone excited to set direction, establish standards, and grow a team, while still being close to the work
• If you’re motivated by impact, ownership, and the chance to leave a lasting imprint on a company’s product and culture, this role is for you
• At least 9 years of experience building and shipping high-quality and impactful products
• At least 3 years of design leadership experience growing and managing multidisciplinary design teams at high-growth, product-led organizations
• Experience shipping both 0-to-1 and 0-n-1 products in ambiguous environments
• A strong product mindset; you think in terms of outcomes, not just outputs
• Exceptional cross-functional leadership skills with the ability to influence and partner at the executive level
• Relentless attention to detail and a passion for exceptional design craft with the ability to raise the bar across a team
• Comfort operating as both a design leader and an individual contributor in an early-stage, evolving organization

Desirable

• As our first Director of Product Design you will be responsible for defining and scaling design at Coast
• This is a true player-coach role
• You will lead a small but talented team while also acting as the primary product designer on one of our product teams
• As the design organization matures and scales, your hands-on IC responsibilities will naturally decrease over time
• You’ll inherit a small, but talented team of individual contributor product designers and have the mandate to evolve design into a mature, scalable function
• Reporting to the SVP of Product, you’ll be a key partner to Product Management and Engineering leadership, shaping how design influences strategy, execution, and outcomes
• Over time, this role has the potential to grow into leading the entire design organization, including areas like UX research, design systems, and UX writing, as those functions are introduced
• You'll set the vision and bar for product design at Coast, ensuring exceptional user experiences across our product portfolio
• Lead and develop the design team - starting with 2 IC designers - and grow the team thoughtfully as the company scales
• Partner closely with Product Management and Engineering to influence product strategy, roadmap prioritization, and execution
• Establish foundational design practices, including: design principles, critique, feedback loops, and quality standards
• Drive the creation of a design system that improves consistency, velocity, and product coherence over time
• Advocate for user-centered decision-making through research, testing, and data-informed design
• Balance hands-on IC design work with coaching, mentorship, and organizational leadership as the team scales
• Help develop future design capabilities, including UX research and UX writing, as the organization grows
• Act as hands-on product designer on a product team, owning discovery, interaction design, and delivery
• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity