Payments Regional Growth & Development Manager, Airbnb
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- BS/BA degree in business or technical field
- 10+ years of combined experience across consulting, strategy, and payments
- Experience in the payments industry is required, ideally from a network or merchant perspective
- Experience in consulting is required, specifically on proposing market level strategies that incorporate market research, business and payments data, and company goals
- Must have understanding of payments landscape in at least one of the following regions APAC and/or EMEA; while also being able to build up knowledge in new markets/regions
- Proven excellence in critical thinking, communication, presentation, storytelling and interpersonal skills across different levels of the organization
- Prior experience in Travel industry is a plus
- Strong program management skills, able to handle multiple concurrent programs with limited control over resources
- Works independently in fast-paced and complex environments
- Proven ability to work cross-functionally, lead strategic and tactical execution within a large functional organization, and enable collaboration (including productive friction), transparency, and accountability across teams
- Strong understanding of software product development processes and methodologies
- Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile)
- Passion to work on unstructured business problems to help drive & influence change
- Converts complex information, including internal/external business challenges, to compelling business recommendations and best practices to improve products, processes or services
- Uses sophisticated analytical thought to exercise judgment and identify innovative solutions
- Acts as an advisor to leadership
- Consistently demonstrates core values and belonging behaviors
- Ability to independently lead payments market research using proprietary, open-source, and third-party sources
What the job involves
- We are looking for a proven strategic individual contributor who is eager to work cross-functionally to ensure that Payments at Airbnb can stay competitive and aligned with market dynamics in local regions
- This individual will focus on global markets (primarily EMEA and APAC and may be asked to contribute to other markets too), providing valuable insights into payment market trends, customer behaviors and competitor activities, help define and implement payments regional strategy, including identification of growth and customer experience opportunities, and acting as a market SME and liaison between the Airbnb business and Airbnb Payments
- Success in this role will require collaboration and influencing all levels of the Payments and cross-functional organizations, travel, and attending payments/business forums-events
- Market Intelligence:
- Performance Dashboards. Partner with our data analytics and cross-functional teams to implement (leverage internal market level dashboards to understand and monitor current status of key metrics
- Research. Gather market intelligence through direct and independent research
- Emerging Trends. Stay abreast of emerging trends through publicly available sources and by attending payment and travel industry forums
- Payments regional strategy & opportunities
- Market strategy. Define and implement market-level strategies in support of business and Payments priorities and in consultation with the local business teams and cross functional Payment teams
- Opportunities. Identify and prioritize in-market payment opportunities to materialize the strategy by leveraging in-market intelligence
- Execution. Support materialization of opportunities, directly in early stages and indirectly as opportunities progress through their lifecycle
- Market SME and liaison
- Cross functional SMEs. Identify business and payments SMEs across key functions, who will focus on market success from a payments lens
- Organizational Alignment. Establish an operating rhythm that streamlines current engagement model, demystifies organizational complexities and better connects and aligns the payments and business teams for strategy, planning, key metrics, etc
- Build Knowledge & Consult. Become the connecting tissue with markets and experts in payments capabilities and roadmap as well as the business’s strategies and priorities. Enable teams through payments and market expertise
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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