Director of Strategic Partner Success, Metropolis
$130-170k
Autonomous commerce platform for urban mobility
Open for applications
Autonomous commerce platform for urban mobility
21-100 employees
Open for applications
$130-170k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- This role requires strong leadership, strategic thinking, and a proven track record of successful sales expansion efforts
- You know how to manage multi-million-dollar accounts simultaneously
- You are data-driven and know how to tell great stories that showcase our value and product differentiators to our existing partners
- You demonstrate optimism, respect for others, and the ability to work well in a team and across functions
- You take the time to build helpful relationships internally and externally, earning the trust of others within both our organization and with strategic accounts through strong business acumen, situational awareness, and reliability
- You excel in high pressure situations and can defuse any significant customer escalations
- You employ advanced communication skills and emotional intelligence to clearly, persuasively, and confidently deliver information to a variety of audiences
- You have a proven talent as a chaos pilot. Metropolis is growing quickly, and we’re constantly in the act of building the company we want to be
- If you thrive in environments that require strong opinions loosely held and can quickly make decisions with imperfect information, we’d love to meet you
- Competitive candidates will already speak the language of commercial real estate and have an 8+ year background in asset management, real estate development, technology, consulting, or a similar field
- Expect travel each month for both internal and external meetings
What the job involves
- As the Director of Partner Strategy and Expansion, you will proactively engage with executive partners to develop and drive forward a programmatic approach to scaling the Metropolis platform across our institutional real estate, university, health care, and municipal customers’ portfolios
- You will develop and execute strategies to expand our customer base, increase revenue, and achieve enterprise sales targets
- Responsible for closing business with Metropolis’ largest current institutional real estate customers through net new location expansion within existing portfolios and deploying Metropolis technology at existing operating locations
- Be the primary relationship owner of our most critical real estate partners and their executives
- Own portfolio-wide customer success, retention, and upsell for Metropolis’ highest value strategic enterprise partners
- Nurture and develop existing relationships and -- through active stakeholder mapping -- identify new relationships within existing partner organizations
- Host executive-level monthly and quarterly business reviews with strategic real estate partners
- Develop an annual engagement strategy per partner including in-person events
- Serve as the conduit between Metropolis site-level and regional operations, and our most critical real estate partners and their national executive teams
- Collaborate with and support Directors of Partner Strategy & Expansion to secure portfolio-wide deployment of Metropolis with our largest partners nationally
- Serve as the voice of our customer internally across functions and make the business case for new products that unlock expansion opportunities
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company values
- We are innovators - Revolutionising an industry is not for the timid. We challenge the status quo and build remarkable products and services for the real world. We have the conviction to disrupt and drive innovation. We move fast and know that excellence is only achieved through agility and iteration
- We are owners - Progress is not inevitable; it must be forged by vision, determination, and a bias for action. We take ownership because there is no other room. We own our actions – we do what we say, we say what we do, and strive to be worthy of compliment in all things, big and small
- We are leaders - We are a product-led technology company – leading while others follow. We work in different cities and in different roles but we are all on one team. We value our diversity and challenge each other out of principle and with respect. We demand excellence in ourselves and of one another. We are building the future together and we’re just getting started
Company HQ
Downtown, Santa Monica, CA
Articles
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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