Senior Solutions Engineer, Github

• Several years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND many years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND few years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Doctorate in Computer Science, Information Technology, Engineering, or related field
• OR equivalent experience
• Several years of experience in software engineering, solutions architecture, systems integration, or any other related technical roles with knowledge of one or more of the following: Developer platforms; Generative AI in the developer space; Source Control Management; CI/CD, systems architecture; DevSecOps
• Ability to travel up to 25% travel throughout Nordics and wider EMEA region to meet with customers, with occasional travel beyond (e.g. USA) for company events

Desirable

• Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as trusted advisors to remove technical objections and creatively address pain points in a customer’s SDLC
• They will work internally with sales, product development, and industry experts to identify solutions that meet customers’ business needs and drive digital transformation initiatives
• They advocate for customer interests and align our offerings to meet customer goals effectively, and proactively maintain broad knowledge of GitHub's product landscape and solutions
• Lead the Technical Sales Process: Own all technical aspects of the sales cycle, from discovery to qualification to proof-of-concept design/execution, and ensure a smooth transition to post-sales teams
• Identify Customer Requirements: Synthesize customer business and technical needs, align them with GitHub solutions, and support digital transformation goals through innovative product features and best practices
• Collaborate on Strategy: Build joint strategies with enterprise sales, customer success, Field CTO, and product teams, leveraging deep industry insights to drive product adoption and enhance customer experience
• Be a strategic advisor: Act as a technical advocate and advisor, guiding customers through complex technical scenarios, including migrations from existing tools. Establish relationships with key decision-makers, offer strategic advice on secure software development practices, and communicate the benefits of embedding DevSecOps and AI throughout the customer’s technology landscape
• Showcase our products: Conduct (live) demos of GitHub’s products, integrating broader industry trends (e.g., AI, DevSecOps) and tools into tailored customer scenarios
• Industry and Product Knowledge: Maintain an up-to-date understanding of GitHub’s product landscape, emerging trends in developer tools (e.g., Generative AI), and customer-specific challenges. Provide coaching and insights to internal teams based on industry expertise
• Proactive Customer Advocate Gather and share customer feedback internally to advocate for their needs and influence GitHub’s product roadmap. Address customer pain points by leveraging a strong understanding of GitHub’s extensible platform and integrations
• Drive Customer Readiness: Leverage technical resources and enablement programs to accelerate customer adoption and integration of GitHub’s solutions during the pre-sales process and communicating customer’s technical goals to guide post-sales teams to successful outcomes
• Support Industry Events and Marketing: Contribute to the creation of technical content for marketing initiatives, and actively participate as a speaker at industry events and conferences, showcasing GitHub’s capabilities and sharing best practices with the broader community