Cloud Account Executive, Salesforce
Field Service
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Several relevant years of experience as a value-seller, in the Field Service SW industry is a must!
- Ability to multi-task
- Committed to continuous learning
- Curious - always asking why
- Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce
- Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
- Strong sales discipline
- Resilient, fearless and works well in a team
- Fabulous negotiation and collaboration skills
- Sees a path forward no matter the challenges
- Strong organizational and time management skills
- Public speaking / on-stage presentation skills; storytelling
- Enjoy working with customers and taking them on the Salesforce Customer Journey
- Fluent in French and English
What the job involves
- You will be responsible for leveraging the untapped opportunities across the Service Cloud / Field Service space with the leading Field Service offering in your bag
- You will work in partnership with the account owners, the Core Account Executive team
- In this role you will formulate and implement a Service Cloud Field Service sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space
- This role will work with mid-size (Commercial Business Unit) as well as Enterprise Business Unit (Large Accounts)
- And both existing accounts as well as prospects- and seek to build new relationships in a set of assigned territories
- This unique position collaborates internally and externally to position the incredible value of key Service Cloud Field Service solutions supported by additional products as; Appointment Booking, Virtual Remote Assistance, Self-Service and Knowledge portals as well as natively embedded scheduling and dispatching functionality into the market leader customer engagement platform, Salesforce Service Cloud
- You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
- You will identify opportunities across the broader Service Cloud offerings to help them reach their business goals and blaze new trails within their organizations
- You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana
- Develop and implement successful campaigns across the install base, prospects and whitespace
- Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly
- Leverage business from new & established relationships
- Strategize, negotiate & close business
- Understand the commercial aspects of the Service Cloud solution
- Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
- Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
- Be customer-facing as required
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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