Group Product Manager, Clio

• Proven experience leading the strategy and delivery of innovative software products, particularly vertical SaaS
• Experience working with business leaders and executives, and are able to easily navigate communications with senior leadership teams. Can work in a highly collaborative team without ego
• A track record of building and growing a high-performing team of product managers
• Your fair share of failures and learnings under your belt. You have experience not just shipping products, but launching and iterating on solutions to customer problems
• A track record of breaking down objectives into initiatives and delivering to customers at scale
• Strong analytical and strategic thinking skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across departments

Desirable

• We are currently seeking a Group Product Manager to lead our Courts team
• As the Group Product Manager for our Courts products, you'll play a pivotal role in advancing our portfolio of products aimed at making it easier for our customers to work with the Courts, a key pillar of our overarching strategic vision
• You will lead the product vision, strategy and roadmap execution to make our Courts related product portfolio which includes current (Clio File and CalendarRules) and future products, an area of strength for Clio
• As the successful candidate, we will rely on your tried, tested and well-honed product management skills combined with any relevant experience building Courts centric products to shape the trajectory of new products and features, as well as integrations with external products and partners
• You will be responsible for driving the success of our judicial products, from concept to delivery, ensuring it meets the evolving needs of legal professionals while maintaining a competitive edge in the market
• You will develop a bold and exciting vision, strategy and roadmap for our judicial products that moves our business and customers forward and builds a successful courts business
• The business will look to you to articulate the customer impact, business opportunity, developments in the market and how we should stay ahead of that from a product perspective
• You will envision how to use GenAI technologies to radically change the relationship between lawyers and their courts
• To achieve these results you will also collaborate cross functionally and work with engineering and design teams to execute against the roadmap that you've set
• Conduct in-depth market research to identify opportunities, customer pain points, and competitive landscape in the judicial products space
• Analyze user feedback, industry reports, and data to refine and enhance product offerings to drive outputs and outcomes for customers interacting in litigation and court cases
• Collaborate with cross-functional teams, including engineering, design, and legal experts, to drive the development of innovative and user-friendly Courts focused solutions
• Define and prioritize features, functionalities, and user experience based on customer needs and market trends
• Work closely with legal professionals and stakeholders to gather detailed requirements, ensuring the product meets the specific needs of the legal industry
• Translate complex legal processes into intuitive and efficient product features
• Lead the successful launch of new products or features, collaborating with marketing, sales, and customer support teams
• Develop and implement strategies to drive user adoption and engagement
• Establish key performance indicators (KPIs) and regularly monitor product performance against these metrics
• Implement data-driven decision-making processes to optimize product features and user experience
• Stay informed about legal regulations and compliance requirements affecting courts related workflows
• Ensure that the product adheres to relevant regulatory standards and certifications, especially court related documents
• Build and lead a high-performing product team, providing mentorship, guidance, and professional development opportunities
• Foster a collaborative and innovative team culture that encourages creativity and continuous improvement