Talent Acquisition Partner, Relay
Business, 12 Month FTC
2-5 days a week in office
Enabling retailers to supercharge their e-commerce growth
Open for applications
Enabling retailers to supercharge their e-commerce growth
21-100 employees
Open for applications
2-5 days a week in office
21-100 employees
Company mission
Realising the most efficient delivery network to create the most compelling experience for clients, consumers and relayers.
Role
Who you are
- Experience in talent acquisition, preferably within tech-first companies
- Previous experience recruiting for non-technical roles: Commercial, Operations, Strategy, People, Finance
- Proficiency in LinkedIn Recruiter and Applicant Tracking Systems (ATS)
- Strong ability to manage and navigate through complex recruitment processes
- Bias for action with a proactive approach to problem-solving
- Structured thinking and strong organisational skills
- Excellent problem-solving abilities with a focus on data-driven decision-making
- Influencing skills with the ability to build strong relationships and gain buy-in from stakeholders
- Excellent communication skills, both written and verbal
What the job involves
- As a Talent Acquisition Partner, you will play a critical role in shaping the hiring strategies and processes within our organisation
- You will establish yourself as the TA go-to person for hiring managers you will support by answering questions, training new interviewers, building reports, and suggesting improvements to our ever-evolving TA function
- End-to-End Recruitment: Manage the entire hiring process from sourcing candidates to offer, ensuring a smooth and efficient experience for both candidates and hiring managers
- Interviewer Coaching: Train and mentor interviewers to ensure they are equipped with the skills and knowledge to make informed hiring decisions
- Stakeholder Management: Develop strong relationships with internal stakeholders, including department managers and the PeopleTeam, to ensure alignment on hiring strategies and needs
- TA Operations: Handle the operational aspects of talent acquisition, including crafting job descriptions, job qualification forms, onboarding forms, offer letters, and scorecards. Manage job postings on Ashby, coordinate with hiring managers and agencies, and prepare candidate kits and reports
- Reporting & Analytics: Provide regular updates and reports to hiring managers, tracking key metrics such as time to fill, time in stage, offer acceptance rate, candidate experience, and hiring manager experience
- Continuous Improvement: Identify areas for improvement within the recruitment process and work to implement changes that enhance efficiency and effectiveness
- Project Leadership: Lead and implement key TA projects
Salary benchmarks
Our take
In recent years, e-commerce has grown considerably. Despite this, the retail sector is still in the early innings of digital disruption in the US and the UK (especially when compared to more digitally mature markets such as China).
Relay enables e-commerce through re-wiring the critical delivery infrastructure to address the growth of e-commerce in the UK. Not only do they enable orders of magnitude better delivery in speed and cost for retailers and consumers, but they are also doubling down on making sure their ecosystem of delivery drivers and the planet benefit.
Relay are early stage, and backed by founders who both have considerable experience at delivery service company, Stuart. With this expertise and solving a problem within a growing market, the company are well set make a difference to how retailers provide online delivery.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Feb 2025
$35m
SERIES A
Nov 2023
$10m
SEED
Total funding: $45m
Company benefits
- Hybrid remote work (3 days/week in the office)
- Cool co-working office in the heart of Shoreditch
- Competitive equity and compensation package, and culture of recognition
- 25 Days Holiday (plus bank holidays)
- Monthly social events - from Crystal Maze escape rooms to pottery painting and life-size Monopoly! We also have an annual off-site where we all get together in person to celebrate our wins and plan for more success in a relaxed environment.
- Unlimited free snacks and drinks in the office (all the Dash water you can drink, a whole cupboard full of nibbles, plus we have wonderful coffee machines!)
- Contributory pension
- Perks At Work discount scheme - online shopping discounts, cheap cinema tickets, money off holidays and so much more!
- Free membership of the gym in our co-working space
Company values
- “Who?”: Relayer Obsession. Start with understanding the customer i.e., the “Relayer”. We’re constantly striving to learn about the Relayer and to improve their experience.
- “Why?”: Understanding of value being created. Seek to understand and articulate the “why” behind everything they do in order to provide measurable value. They connect their actions and decisions to their impact on the Relayer. They encourage peers to do the same.
- “How”: Taking tiny steps forward. Focus on their objectives and constantly take steps towards reaching them. They keep moving forward despite setbacks. They deliver quality work in a timely fashion.
Company HQ
Old Street, London, UK
Leadership
Nicole Mazza
(CCO)Previously worked at Stuart, becoming Commercial Director in 2018. They are also on the Board of Advisors at HYPER CRUNCH and is a Member of Pavilion.
Jonathan Jenssen
(CEO)Worked at Stuart for over five years, first as Head of Operations and later becoming General Manager.
Diversity, Equity & Inclusion at Relay
- We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know, our ears (and inboxes) are always open.
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