Vice President of Revenue Operations, Steno
$180-230k
+ Equity
Court reporting services
Open for applications
Court reporting services
201-500 employees
Open for applications
$180-230k
+ Equity
201-500 employees
Company mission
To optimize the litigation experience with a revolutionary approach to deposition services created by attorneys, for attorneys.
Role
Who you are
- You’re an experienced RevOps leader with a background in sales and marketing operations
- You’re passionate about everything Revenue Operations and are highly-skilled in reporting, analytics, pipeline management, marketing attribution, and sales forecasting (but your skills don’t stop there)
- You have 10+ years of revenue operations experience, including management experience of Revenue Operations professionals, and experience in high-growth tech or SaaS environments
- You have a deep familiarity with CRMs and BI tools (especially HubSpot and Looker)
- You have a proven and demonstrated ability to grow a team; remote work experience and experience at a startup will be valuable in this role
- You are skilled in cross-functional collaboration across an organization
- You have strong financial analysis skills,a deep understanding of data analytics, strong intellectual curiosity, and a proactive mindset around data analysis
- You are comfortable with reporting to executive/board level leadership
- You possess expert-level Excel skills; this is important, so make sure your know-how extends far past pivot tables and VLOOKUP
- You have demonstrated success in a RevOps role, not just running the show, but building revenue models and providing data-driven insights to help a business evolve.
- You have a background in finance and familiarity with SQL (these are a bonus, not a necessity)
What the job involves
- We’re looking for a Vice President of Revenue Operations to join our winning team, which is revolutionizing the court reporting industry every single day
- As our Vice President of Revenue Operations, you’ll interface with multiple teams across the organization, promoting cross-functional collaboration and working to balance the needs and priorities of various stakeholders
- In particular, you’ll own and optimize our sales revenue processes and distribution of leads, and will ensure seamless and impactful internal collaboration among multiple teams
- You’re an open communicator and know how to create buy-in and alignment at all levels of the organization
- As a primary owner of change management on the Go-To-Market team, you’re experienced in scaling a GTM organization while maintaining company culture and customer experience
- You know when to seek insights from data to set goals and metrics, and when to engage in relationship management to drive progress and bring your team across the finish line
- Function as the primary owner and driver of the GTM revenue forecasting process, aligning targets with company growth objectives
- Monitor and report revenue metrics like CAC, CLTV, Payback Period, and additional sales efficiencies metrics to identify actionable trends
- Oversee Sales and Marketing Operations teams, providing necessary support to all GTM functions, which may include developing programs, processes, definitions, and reporting
- Design and execute a comprehensive revenue operations strategy that aligns with organizational goals, drives operational efficiency, and fosters cross-functional collaboration to maximize revenue growth across sales and marketing teams
- Analyze revenue and margin through product and customer segmentation
- Own administration of the GTM tech stack including Hubspot (CRM & marketing operation), ZoomInfo, Google Analytics, and more
- Develop and administer sales rules of engagement and lead workflows, including lead scoring, handoff processes, routing, and reporting
- Build and maintain a multi-touch attribution model
Our take
Steno is a court reporting agency that offers services to legal professionals, government agencies, and businesses. As a trusted partner, Steno allows law practices to streamline their operations and work more efficiently, all while maintaining the highest standards of accuracy and reliability in its reporting services.
Steno's services are tailored to cases that can take over a year to settle. One of the company's standout offerings is the 'DelayPay' product, which enables lawyers to defer payments for critical services such as court reporting, arbitration, videography, and interpreting until their cases are concluded.
Steno has experienced substantial progress over the past few years, with a growth rate that more than tripled in 2021 alone. Steno received $15 million in a 2024 Series B round as it begins to roll out its gen-AI-powered Transcript Genius, a tool for transcript analysis, indicating a culture of continued innovation.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2024
$20m
GROWTH EQUITY VC
May 2024
$46m
LATE VC
Total funding: $87.5m
Company benefits
- Health, Vision, & Dental Benefits for employees and dependents
- Wellness/Mental Health benefits for employees and families
- Flexible Paid Time Off
- Options of Equity
- Home office setup, and a monthly stipend to cover internet/phone
Company HQ
South Park, Los Angeles, CA
Leadership
Greg Hong
(CEO & Co-Founder)Previously co-founded the restaurant reservation management system, Reserve (acquired by Resy/American Express) where they served as the CEO for 5 years.
Dylan Ruga
(Co-Founder)Currently a Trial Attorney at Stalwart Law Group, which they founded. Previously a Partner at Steptoe & Johnson and a External/Law Clerk at US Courts.
Dan Anderson
(CTO & Co-Founder)Previously co-founded the payment checkout process, Hail (acquired by Reserve) where they served as CEO. Also worked for the Zurich Insurance Company as Risk Consultant, Head of Application Security, and Director.
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