Senior Engineering Manager, Zocdoc
Search Team, Machine Learning
$230-345k
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$230-345k
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Passionate about software engineering and product development and building scalable, technical solutions
- Passionate about leveraging machine learning to solve real world problems
- Willing and eager to learn, including hands on development to guide and set an example for your team
- A leader who enjoys inspiring, supporting, and influencing their teams to do their best work with a focus on accountability, velocity, and continuous improvement
- A strong collaborator with excellent communication skills who enjoys being the bridge between engineering, product, and internal stakeholders, being able to communicate complex ML terminology effectively to various stakeholders
- A believer that diverse and inclusive teams and cultures are non-negotiable
- Experience working on consumer facing products using Machine Learning
- Shipped multiple product features to external customers, either as an IC or Manager with large scale Machine Learning / Data Infrastructure
- A deep knowledge of software development methodologies with a focus on Machine Learning and Data Science
- Passion for understanding the use cases of your customers and a focus on collaboration
- Experience working with microservice architectures and AWS / cloud environment
- Solid communication skills with the ability to influence key stakeholders and build consensus with engineers at all levels
- The mentality of an entrepreneur/owner and a strong bias to action
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure, and you approach tough conversations with empathy
What the job involves
- As the Engineering Manager for our Search Relevance team, you work closely with our Product, Engineering and ML team to enable patients find the most relevant care on our marketplace and deliver a better health care experience
- Your leadership of this product engineering team will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients
- Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing
- Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc
- Leading, managing, and growing a team of Machine Learning engineers and Data Scientists to deliver highly reliable, performant software solutions
- Partnering with product, with an emphasis on being a liaison between product managers and engineers and maintain a clear technical and product strategy and roadmap
- Working across the organization on Engineering Culture, helping to build career ladders, steer cross-team events, and help build an inclusive technology workforce
- Mentoring and coaching a team of engineers to maintain a high quality of work, while delivering new features with high velocity
- Making sure we are building out the platform’s capabilities with attention to security, scale, performance, and uptime
- Working with cutting edge GenAI tools and technology
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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