Sales Development Representative, Sprout Social

$70k

OTE

OTE is the sum of a fixed base salary plus incentives at target performance; Incentive compensation will vary based on performance; The incentive plan is uncapped so this role has no maximum pay range + Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan

Junior and Mid level

Chicago

More information about location

3+ days a week in office

All-in-one social media management platform

Job no longer available

All-in-one social media management platform

1001+ employees

B2BAnalyticsCustomer serviceSaaSSocial Media

Job no longer available

$70k

OTE

Junior and Mid level

Chicago

More information about location

3+ days a week in office

1001+ employees

B2BAnalyticsCustomer serviceSaaSSocial Media

Company mission

To help organizations of all sizes become better marketers and create the world’s most beloved brands.

Job

Company

Role

Who you are

We’re looking for a customer-focused, highly motivated, and driven individual with a desire to grow and advance a career in sales
If you have a proactive customer first mentality with the passion to demonstrate Sprout’s commitment to being a joy to do business with, we’d love to talk to you!
Relevant work/internship experience in sales - client-facing, consulting or marketing
Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in-office days depending on business needs

Desirable

Exceptional organizational, presentation, and communication skills - phone, email, and webinar
Technical expertise and ability to acquire knowledge of new products
Driven to succeed and ability to work in a fast-paced environment

What the job involves

Sprout Social is looking to hire a Sales Development Representative to the Sales & Success team
Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses
Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including General Mills, Make-a-wish Foundation, Honda and Edelman. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there
Generate new business by qualifying and nurturing inbound leads as well as participating in outbound campaigns
Use inbound selling best practices to identify customer pain points while driving the value of our product
Consistently learn and apply coaching related to sales strategy and processes
Within 1 month, you’ll plant your roots, including:
Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
Partner with the Manager of Sales Development to define key success metrics for your role and how you will measure against them
Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics
Acclimate yourself with the day to day responsibilities of Sprout’s Sales Development team by shadowing team members, listening to recorded customer calls and working closely with our dedicated Enablement Manager
Begin receiving inbound leads and start your three month ramp to full quota (primary metric is sourced opportunities)
Within 3 months, you’ll start hitting your stride by:
Create a professional and engaging first impression with our prospects
Thoroughly qualify inbound leads and collaborate with Account Executives for a smooth prospect experience
Prioritize leads and position relevant product features to solve business needs
Run initial discovery calls to identify customer requirements and expectations in order to make tailored product recommendations
Manage follow-up with calls-to-action to consistently build a sales pipeline
Meet activity and pipeline goals on a monthly basis
Consistently contact new leads with a sense of urgency and master clearing out your queue
Within 6 months, you’ll be making a clear impact through:
Consistently achieve your opportunity and revenue targets
Become an expert in all things social media, including advanced listening and employee advocacy
Have mastered the use cases of successful customers across different verticals and sophistication on social media
Consistently reflect on your own skill and development gaps along with your Manager to identify personal and professional coaching areas
Step up as a leader in the Sales Development organization by mentoring new hires
Within 12 months, you’ll make this role your own by:
Have mastered the necessary skills needed to work a consistent inbound funnel, including time management, sense of urgency, and prioritization
Be a leader on the floor by sharing best practices and ways that you have been successful as an SDR
Ready yourself for an Account Executive role by taking part in numerous mentorship and coaching opportunities to level up your career
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager

Our take

Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.

With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has developed a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritizing its customer service tools, where Sprout Social appears to be generally recognized as superior.

To double down on serving the social commerce market, and carve out a distinctive niche ahead of this eCommerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify and Facebook Shops. It is also a member of the TikTok marketing partner program, and has continued to receive accolades for its software.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

21% employee growth in 12 months

Glassdoor (4.2)

Company

Funding (last 2 of 5 rounds)

Dec 2018

$40.5m

SERIES D

Feb 2016

$42m

SERIES C

Total funding: $101.5m

Company benefits

Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Company HQ

Chicago Loop, Chicago, IL

Leadership

Justyn Howard

(CEO)

They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.

Aaron Rankin

(CTO)

They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.

Peter Soung

(Head of Growth)

They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.

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