Vice President of Operations, Splitero
$325-375k
OTE
OTE includes a biannual bonus based on company, team, and individual success
Home equity access solutions
Be an early applicant
Home equity access solutions
21-100 employees
Be an early applicant
$325-375k
OTE
OTE includes a biannual bonus based on company, team, and individual success
21-100 employees
Company mission
To help homeowners access their home equity without new debt or monthly payments.
Role
Who you are
- 7+ years of operations leadership experience within real estate, mortgage, fintech, or financial services
- Proven experience leading leaders, including managing and developing managers responsible for high-performing production teams in hybrid and remote environments
- Strong cross-functional leadership skills with the ability to influence stakeholders, build alignment, and drive results across multiple departments
- Advanced Microsoft Excel, Google Sheet and Salesforce reporting experience, including building dashboards, forecasting performance, monitoring funnel health, and delivering actionable business insights
- Track record of driving operational performance through process improvement, capacity planning, performance management, and scalable team structures
- Demonstrated ability to align daily operational execution with broader business objectives, translating company goals into clear priorities, expectations, and outcomes for teams
- Exceptional analytical and problem-solving skills with the ability to identify operational challenges, evaluate root causes, and implement practical, data-driven solutions
- Experience leading teams through organizational growth, process improvements, system implementations, and other change management initiatives
- High degree of ownership and accountability, with a bias toward action, problem-solving, and delivering results in the face of ambiguity or operational challenges
- Desire to participate in a fast-paced, early-stage startup
What the job involves
- Splitero is seeking a results-oriented Vice President of Operations to lead our Underwriting, Processing, and Closing functions
- In this role, you will be responsible for driving volume, operational performance, and company growth by developing high-performing teams, scalable processes, and a culture of accountability
- You will translate business objectives into operational execution, develop strong managers, and continuously improve capacity, efficiency, and homeowner experience across the production funnel
- As the leader of our production organization, you will leverage data, process improvement, and cross-functional collaboration to identify opportunities, remove operational bottlenecks, and enhance team performance
- This role plays a critical part in scaling the business by increasing production capacity, improving operational effectiveness, and delivering exceptional experiences for both homeowners and employees
- Lead the Underwriting, Processing, and Closing functions to consistently drive revenue through achievement of origination, quality, velocity, and homeowner experience goals while ensuring operational excellence across the production funnel
- Manage and develop a team of production leaders, building manager capability in performance management, coaching, resource planning, accountability, and employee development, creating a culture where managers effectively drive individual contributor performance, efficiency, and ownership
- Establish clear operational goals and performance expectations that align daily team activities with broader company objectives. Monitor key production metrics, identify trends and operational bottlenecks, and proactively implement solutions to improve outcomes
- Drive continuous improvement initiatives that increase production capacity, reduce operational friction, and enhance team effectiveness. Develop scalable processes, workflows, and operating models that enable individual contributors to handle greater volume with increased independence and efficiency
- Lead change management initiatives across production operations, ensuring teams successfully adopt new processes, technologies, policies, and organizational changes while maintaining performance and engagement
- Leverage data and analytics to forecast production performance, evaluate team capacity, identify operational risks, and inform strategic decision-making. Regularly present insights, recommendations, and performance updates to executive leadership
- Own Salesforce reporting and production analytics, partnering with Product and other stakeholders to develop dashboards, reporting frameworks, and operational visibility that support decision-making and business performance
- Own investment risk policy execution, including underwriting guideline updates, exception authority governance, and operational implementation of evolving business and risk strategies
- Execute workforce planning and organizational design strategies in partnership with Finance and People Operations to ensure appropriate staffing levels, leadership coverage, and scalability
Our take
Splitero launched in 2021 to offer homeowners better options to access home equity. The company provides owners a lump-sum cash with no monthly repayments; instead, Splitero shares in the home’s future value. And it offers an easy application process with no minimum credit score or income requirements.
With the cost of living increasing in tandem with home values, many homeowners find themselves sitting on trapped equity while lacking cash flow – economic conditions make Splitero’s model very interesting.
Their early success validates the strength of the vision, founding team, and opportunity their home equity product solves. Following several funding rounds, it's making moves across the US, now operating in 13 states.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Oct 2024
$300m
GROWTH EQUITY VC
Jan 2023
$11.7m
SERIES A
Total funding: $317.5m
Company benefits
- 100% remote work with access to office space when it works for you
- Resources to support remote work, from monthly stipends to a solid tech stack
- Comprehensive medical, dental, and vision insurance with mental health support
- Life and AD&D insurance
- Flexible spending accounts for healthcare and dependent care
- Generous PTO and parental leave for when you need to take the time you need
Company HQ
University City, San Diego, CA
Leadership
Michael Gifford
(Co-Founder & CEO)Fintech and Proptech veteran with experience as Vice President & GM of Sundae, CEO & Owner of three HomeVestors of America franchises, Director of Strategic Accounts at LendingHome, and Partner & Vice President of Upward Trend.
David Zvaifler
(Co-Founder & COO)Founded Pacific Pines Real Estate and is the former COO of Apollo Realty Investments. Former Vice President of Acquisitions and Investments at Upward Trend.
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