Sales Performance & Planning Manager, Trustpilot
$125-145k
+ variable pay, such as bonuses, awards made under Trustpilot’s equity program, or other benefits + Restricted Stock Units
Consumer review website
Be an early applicant
Consumer review website
501-1000 employees
Be an early applicant
$125-145k
+ variable pay, such as bonuses, awards made under Trustpilot’s equity program, or other benefits + Restricted Stock Units
501-1000 employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- The optimal candidate brings extensive analytical prowess, is proficient in system usage, and embodies effective collaboration skills - skillfully coordinating with stakeholders to enact business strategies in practical terms
- 5+ years of experience in sales operations, revenue operations, commercial finance, commissions, or sales compensation, with at least 2+ years of experience interacting with executive-level stakeholders
- Effective problem-solving with the ability to identify patterns/risk and propose solutions
- Advanced Microsoft Excel or Google Sheets
- Effective communication and stakeholder alignment skills, especially with VP+ leaders
- Experience working across Revenue, Finance, and HR organizations to support Sales and Account Management teams
- Comfortable building models and analysis from scratch in ambiguous environments
- Knowledge of commission governance, sales planning, and GTM operating models
- Preferred experience with SQL and data visualization tools (Looker, Tableau, G Sheets) to transform complex data
What the job involves
- The Sales Performance & Planning Manager is essential in facilitating operational excellence throughout Trustpilot’s Commercial organization
- Sitting within FP&A and embedded in the Sales Compensation function (with a dotted line to Sales Operations and Commercial Finance), this role serves as a strategic partner across Finance, Sales Operations, HR, and Commercial Leadership to optimize headcount, territory design, quota methodology, and revenue reporting
- Lead the development of scalable, bottom-up/top-down quota methodologies that align with commercial org design
- Partner with FP&A and Commercial Finance to allocate targets and inform the commercial headcount plan
- Create and maintain tools that support effective sales planning, including goal-setting templates and transition/proration guidelines
- Align quota strategy with sales capacity modeling, market potential, and product priorities
- Provide matrixed support across Finance, Sales Operations, and HR to create, influence, and enable a robust quota and territory management philosophy that creates a standard of excellence and consistency
- Build and maintain revenue target reporting views for Finance and the CRO
- Partner with Sales Ops to enforce clean revenue attribution logic and crediting rules of engagement
- Develop forecasts, pacing models, and attainment analysis to inform commission payout expectations
- Streamline nuanced practices and create a global approach
- Translate revenue and performance data into actionable insights for the Sales Compensation team
- Use Salesforce reporting to ensure clean data feeds into downstream commission calculations
- Identify opportunities for automation, controls, and upstream fixes to reduce payout errors and administrative burden
- Support sales and renewal KPI development and tracking across GTM functions
- Administer company-wide rewards program (budget allocation, data tracking, reporting)
- Partner with Legal on local market compliance and employment law implications of quota/territory requirements and incentive structures
- Represent Sales Compensation in strategic initiatives like Salesforce instrumentation and forecasting architecture
Our take
Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.
Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7m
LATE VC
Total funding: $178.9m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Peter H. Mühlmann
(CEO)Started the company when his parents started shopping online. At the time, they were studying at Aarhus University
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