Sales Performance & Planning Manager, Trustpilot

$125-145k

+ variable pay, such as bonuses, awards made under Trustpilot’s equity program, or other benefits + Restricted Stock Units

SQL

Tableau

Looker

Excel

Google Sheets

Salesforce

Senior and Expert level

New York

Consumer review website

Open for applications

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Open for applications

$125-145k

+ variable pay, such as bonuses, awards made under Trustpilot’s equity program, or other benefits + Restricted Stock Units

SQL

Tableau

Looker

Excel

Google Sheets

Salesforce

Senior and Expert level

New York

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Job

Company

Role

Who you are

If you thrive on Excel modeling, love digging into data to uncover insights, and have hands-on experience shaping quota and commission structures — this role is for you
5+ years of experience in sales operations, revenue operations, commercial finance, or sales compensation, including 2+ years direct experience with quota setting and commission structures
An Excel/Google Sheets power user — able to build clean, dynamic, and scalable models from scratch
Skilled at turning complex datasets into actionable insights; experience with SQL and BI tools (Looker, Tableau, G Sheets) is a plus
Strong business partner and communicator — able to influence and align with VP+ leaders across Commercial, Finance, and HR
Comfortable working in ambiguity and driving clarity, with a problem-solving mindset and eye for risk/opportunity
Detail-oriented, structured, and collaborative — motivated by building processes that scale globally

What the job involves

We’re looking for a Sales Performance & Planning Manager to shape the way we design territories, set quotas, and track performance across our global Commercial organization
This role sits within FP&A, embedded in the Sales Compensation function with a dotted line into Sales Operations and Commercial Finance — giving you visibility and influence across Finance, HR, and Commercial leadership. It’s all about turning complex data into clarity, building scalable planning models, and ensuring our quota and commission processes run with precision
You’ll partner closely with senior stakeholders to align strategies, while creating dynamic spreadsheets and models that become the backbone of decision-making
Lead quota, territory, and headcount planning — developing scalable, bottom-up and top-down methodologies that align with our sales strategy and market potential
Build and maintain dynamic, error-proof planning tools in Excel/Google Sheets that drive accuracy, transparency, and confidence across the business
Own revenue reporting and forecasting models — creating clean, automated dashboards and pacing analysis to inform Finance, CRO, and Commercial leaders
Design and refine commission processes — translating performance data into actionable insights, partnering with Sales Compensation to reduce payout errors and streamline workflows
Strengthen governance and consistency in quota methodology, revenue attribution, and crediting rules, ensuring fairness and clarity for our global salesforce
Partner cross-functionally with FP&A, HR, Legal, and Sales Ops to influence incentive structures, support compliance, and align plans to company priorities
Support strategic projects like Salesforce instrumentation, forecasting architecture, and company-wide reward programs

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

41% female employees

1% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (4.3)

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$7.3m

LATE VC

Total funding: $179.2m

Company benefits

Maternity & Paternity pay
Train travel scheme
'20% time' - work on anything you’d like
28 days holiday (excl. bank holidays)
Work from home opportunities
Pension and life insurance
Full access to Headspace
Regular events and socials
Health cash plan, online GP, 24/7, Employee Assistance Plan
And more! (Varies by location)

Company HQ

København K, København

Leadership

Peter H. Mühlmann

(CEO)

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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