Senior IT Systems Engineer, Wrapbook
$88-137.3k
The salary range spans multiple geographic zones based on market benchmark data.
More information about location
Media production payroll & insurance solution
Open for applications
Media production payroll & insurance solution
201-500 employees
Open for applications
$88-137.3k
The salary range spans multiple geographic zones based on market benchmark data.
More information about location
201-500 employees
Company mission
To make the lives of those working in production better.
Role
Who you are
- This role is ideal for someone who thrives in a dynamic environment, loves solving problems, and brings a blend of hands-on IT operations expertise, mature customer service instincts, and a passion for improving processes
- 5+ years of broad IT experience, including support, SaaS administration, asset management, and operational IT program work
- Comfort working in a remote-first environment with the ability to be regularly on-site at our Burbank office, including occasional travel to our Toronto office
- Comfort leveraging AI to augment day-to-day work and establishing AI-powered workflows
- Strong working knowledge of Intune and Jamf device management environments
- Proficiency with Google Workspace, Slack, Okta, and modern SaaS applications
- Solid understanding of identity and access management, authentication models, and standard IT security practices
- Experience working in remote-first environments and supporting distributed teams
- Demonstrated ability to communicate clearly, build trust, and partner effectively across departments and seniority levels
- A proactive, service-oriented mindset with the ability to balance day-to-day support execution with long-term operational improvements
What the job involves
- As a Senior IT Systems Engineer at Wrapbook, you will play a critical role in enabling our teams to work efficiently, securely, and at scale
- As part of a small team, you will own end-user support, the employee IT lifecycle, asset management, and access governance across our distributed environment
- You will build reliable, automated, and secure systems that support Wrapbook’s rapid growth—including enabling the use of various AI technologies—while keeping the employee experience at the center
- Serve as the primary for end-user support, resolving issues across hardware, software, access, and identity while driving improvements to support workflows
- Lead onboarding and offboarding processes, ensuring secure provisioning, accurate access setup, device configuration, and clean deprovisioning
- Administer identity and access management within Okta and key SaaS platforms, managing entitlements, groups, access reviews, and application lifecycle governance
- Maintain and improve Intune and Jamf environments by enforcing configuration standards, ensuring compliance, and participating in fleet hygiene and optimization efforts
- Develop and maintain SOPs, runbooks, and documentation to support scalable, consistent IT operations and reduce repetitive work
- Partner with the IT Systems Engineer to identify and implement automation and workflow optimizations that streamline onboarding, access management, and helpdesk intake
- Provide onsite support for the LA office, including conference room tech, workstation setups, light network coordination, and occasional event support
- Collaborate with HR, Finance, and Security to support policy updates, audit readiness, and operational improvements across the employee and application lifecycle
Our take
Payroll systems for the production industry are long outdated, with the vast majority of administration still being completed manually, in person, and on paper. This forces cast and crew members to loose many hours in unpaid work and drives up production costs.
Wrapbook's app helps cast and crew complete onboarding, submit timecards and track payments. It offers touch and face ID and helps users track various filings as they pass through the system. Its position as one of the country’s only entertainment-compliant companies of its kind has given it a strong head start in its field.
The company's product is used by well-known production companies such as CollegeHumor, Creative Blood and JN, and serves over 1,000 companies in total. The company has earned Unicorn status, and continues to enhance the capabilities of its payroll platform such as through the acquisition of scheduling platform Cinapse.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
230% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2024
$20m
LATE VC
Nov 2021
$100m
SERIES B
Total funding: $150.5m
Company benefits
- Health & Benefits - choose from several customizable plans, including vision and dental
- Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
- 401K & RRSP
- Work Remotely
- IT Setup for Your Home
- Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves
- Stock Options
- Parental Leave
Company HQ
Midtown Manhattan, New York, NY
Leadership
Cameron Woodward
(Co-founder)Director of Interactive Marketing at Invisible Children. Next, Co-founded and Executive produced Sprinkle Lab for 8 years. Went on to Found and serve as CEO of Film Casualty Insurance Agency.
Ali Javid
(CEO & Co-founder)Formerly VP of Business Development at Body Labs, Business Development Manager at Intel Corporation and Director of Strategy and Finance at WebTuner Corp.
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