Backend Software Engineer, Front
Deliverability
$177.9-203.7k
Offers equity
More information about location
3 days a week in office
Shared customer communication hub
Job no longer available
Shared customer communication hub
201-500 employees
Job no longer available
$177.9-203.7k
Offers equity
More information about location
3 days a week in office
201-500 employees
Company mission
To make work happier by powering better relationships at scale.
Role
Who you are
- 3+ years of professional software engineering experience
- Strong experience building and operating high-scale, distributed backend systems
- Comfort owning complex systems and making architectural decisions with real production impact
- A collaborative, low-ego approach to engineering and cross-team partnerships
- Experience with on-call responsibilities and a strong sense of ownership over system reliability
- Product mindset, building scalable and extensible solutions that meet customer requirements
- Fluency in a dynamic language like Javascript (Typescript), Python, Ruby, or similar
- Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
- Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, or high-throughput systems
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
Desirable
- Prior experience at a B2B SaaS or customer communications company
- Familiarity with email sending at high volume (millions of messages/day)
- Experience with DNS infrastructure
- Experience working on software systems built on Amazon Web Services
- Deep knowledge of the email stack and assorted RFCs
- Experience with anti-spam infrastructure to prevent bad actors from exploiting an email service
- Built deep integrations with an email delivery service like SendGrid, MailGun, Mandrill or SparkPost
- Experience with Gmail or Office 365 APIs
- Experience with Kafka
What the job involves
- We're looking for two experienced backend Software Engineers to join our Deliverability team in San Francisco
- This team is responsible for the core systems that power Front - the pipeline that connects Front to the external world - which process tens of millions of events delivering emails, SMS, and other messages to and from Front quickly and reliably
- You'll own critical infrastructure that our customers depend on and take on a technical leadership role within the team, building upon our deliverability systems that need to be performant, scalable and reliable, all at once
- Serve as a technical lead on the Deliverability team, driving the architecture and execution of major infrastructure and product projects
- Own and improve high-volume email infrastructure and decisioning systems spanning ingestion, routing, and outbound delivery, driving deliverability outcomes at scale
- Own key services that power Front and lead architectural evolutions to build for reliability and scale
- Collaborate with other systems and infrastructure teams to build upon next-generation architecture
- Collaborate closely with product managers, product designers and other engineers to conceptualize, build, and test new product features
Our take
When a business receives an email from a customer it can set off a chain of forwarded emails across the company, an inefficient process where information (and sales!) can easily get lost. Front exists to change this, consolidating all customer communications into a single shared inbox which can be accessed by teams of any size and completely eliminates the need for internal emails.
With more companies moving to remote working and eCommerce becoming the predominant form of conducting business, Front's product has been enthusiastically received by over 8,000 companies, including Mailchimp, Shopify and Convoy. However, it is by no means alone in this space, with huge competitors such as Google and Microsoft providing communications solutions and other internal communications tools such as Slack gaining traction. Front may have an edge here, though: its unified solution also provides automated workflows, ticketing and analytical tools that are either absent or less well integrated in competing offerings.
In 2022, Front raised investments in a Series D round and achieved unicorn status with a valuation of over $1 billion. Now with $100 million in annual recurring revenue, it's moving to further develop its product and increase its market share, hiring new talent ahead of a possible IPO in the near future. Definitely watch this space!
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jun 2022
$65m
SERIES D
Jan 2020
$59m
SERIES C
Total funding: $203.5m
Company benefits
- Flexible PTO
- 401(K) plan
- Parental Leave
- Volunteer time off
- Commuter benefits
- Wellness benefits
- Work from home opportunities
- Health insurance
- Equity
- Mental health support
- Family planning support
Company HQ
Union Square, San Francisco, CA
Leadership
Laurent Perrin
(CTO)Former Hacker in Residence at eFounders. Former Technical Architect at FaberNovel and CTO at Radioline. MSc in Computer Science at Ecole Polytechnique.
Mathilde Collin
(CEO)Former Project Manager at Concord with MA in Entrepreneurship at HEC Paris.
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