Head of Product, Enterpret
+ Equity
Automated customer feedback intelligence
Open for applications
Automated customer feedback intelligence
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To enable companies to analyze their customer feedback at scale.
Role
Who you are
- Experience: Minimum of 6 years in product management roles, with a focus on SaaS platforms or AI technologies
- Leadership Skills: Proven ability to lead and inspire cross-functional teams, with a track record of building successful products at or before Series A stage
- Customer-Centric Mindset: Passionate about creating products that genuinely solve customer problems
- Strategic Thinker: Strong analytical skills with the ability to translate vision into actionable plans in ambiguous environments
- Adaptable: Thrives in a fast-paced, dynamic startup environment with changing priorities
What the job involves
- As the Head of Product at Enterpret, you will lead the product vision and strategy, ensuring our offerings align with customer needs, business goals, and AI capabilities
- You will be instrumental in building a world-class product and design team and driving the development of the product
- Establish and communicate a compelling product vision that aligns with
- Enterpret's mission
- Strategic objectives
- Leverages foundational model advancements
- Develop a comprehensive product roadmap focused on innovation, scalability, and customer satisfaction
- Oversee the entire product and design lifecycle, from ideation to launch, ensuring timely and high-quality delivery
- Collaborate with cross-functional teams, including engineering and GTM, to drive product success
- Engage with customers to gather insights and feedback, translating their needs into actionable product enhancements
- Ensure our products deliver exceptional value and user experience
- Build, mentor, and lead a high-performing product and design team, fostering a culture of accountability, speed, and quality
- Ensure a seamless and intuitive user experience through effective design leadership
- Monitor industry trends and competitive landscapes to identify opportunities for product improvement and differentiation
- Define and track key performance metrics to assess product effectiveness and guide decision-making
Our take
Customer feedback is an excellent source of insight for product and customer teams. But pulling useable insights from across different feedback sources can be a daunting task.
Enterpret helps companies to do just this, providing solutions powered by adaptive AI models, that can be tailored to each client's specific customer feedback structure. Through this approach, the platform supplies precise, relevant and granular insights that can support product and revenue growth.
The company boasts customers such as Canva, Notion, Loom and Strava, and impressively doubled its ARR across 2024. With considerable funding behind it, Enterpret plans to continue scaling, as well as deploy no-code AI agents to help customers bridge divides between their teams.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Dec 2024
$20.8m
SERIES A
Mar 2022
$4.3m
SEED
Total funding: $25.1m
Company values
- Be an owner, not a renter: We all win when Enterpret wins. We play for the team and do what is needed to make Enterpret win
- Care personally, challenge directly: We care personally for our teammates. We give and ask for direct and actionable feedback
- Humble growth mindset: We carry a mindset for humility, coupled with a strong desire to learn and get better
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Varun Sharma
(Co-Founder & CEO)Previously Head of Enterprise Customer Operations (NLP & Emerging Verticals) at Scale AI, Head of Enterprise Customer Success for North America at Amplitude Analytics and Senior Account Manager at LinkedIn.
Arnav Sharma
(Co-Founder & CTO)Previously Senior Software Engineer at Uber, Researcher at Language Technologies Research Center and Software Developer at Google Summer of Code.
Salary benchmarks
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