Lead Solution Engineer, Salesforce
$141.1-188.7k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$141.1-188.7k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- We are seeking a hardworking individual who will thrive in the full spectrum from packaged Intelligent Applications, to custom, to programmatic Analytics solutions
- Ideal candidates have previous experience working with the Salesforce platform (including data architecture), business intelligence, AI, analytics, reporting and data integration applications in a customer-facing role
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience
- Minimum of 5-10 years experience in technical pre-sales or consulting
- Thorough understanding of fundamentals of BI Familiarity with BI tools (OBIEE, Cognos, MicroStrategy, Tableau, Domo, Birst etc)
- Salesforce Certifications (Admin, Advanced Admin, CRM Analytics & Einstein Discovery Consultant) a strong plus
- Familiarity with Salesforce’s technical and data architecture - APIs, Custom Objects, APEX Hands-on experience with front end development (JQuery, JavaScript, CoffeeScript)
- Hands-on experience with JSON, shell scripting, Python or Java Hands on experience in analyzing data, identifying trends and building visualizations
- Experience with Generative and Predictive AI models
- Experience in Consumer Business Services, Manufacturing, Automotive, Energy Industries a strong plus
- Experience with data modeling, logical star schema design and data warehouse concepts Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) a strong plus
- Solid verbal, written, presentation and interpersonal communication skills
What the job involves
- The CRM Analytics Solution Engineer believes in the powerful combination of AI + Data + CRM to transform businesses in the Fourth Industrial Revolution
- Grounded in a proven foundation of Business Intelligence, the CRM Analytics (formerly Einstein Analytics, Wave) Solution Engineer layers on Artificial Intelligence/Machine Learning to drive needle-moving impact for our customers across Sales, Service, Marketing, and full Salesforce solutions
- Working in coordination with the core Salesforce sales team, the CRM Analytics Solution Engineer leads the technical sales cycle for Analytics and AI, from vision co-creation through storytelling demonstrations to deep-dive workshops, showing the customer the “how” in addition to telling them the “what”
- This role will work closely with Tableau Account Executives on new and existing accounts
- Understand and uncover business challenges and issues faced by the customer and be able to lead a targeted discovery session or workshop with business users to define, build and implement solution prototypes and pilots, and then run those pilots from inception to completion
- Build and present customized demos that prove the business value of the solution
- Present Salesforce technology infrastructure, including demonstrating deep familiarity with the data architecture, software, networking and security stack
- The ability to confidently present and articulate the business value of the Salesforce's cloud-based application suite and Salesforce CRM Analytics platform to managers and executives of all levels
- Deliver product, technical, and security related responses on RFPs/RFIs
- Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge needed to be effective in the position
- Work as a team player by contributing, learning and sharing new knowledge
- Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles
- Multiply your efficiency by enabling adjacent teams to position CRM Analytics
- Drive new technologies such as Data Cloud, Generative and Predictive AI
- Handle multiple customer engagements concurrently
- Attain quarterly and annual objectives assigned by management
- Willingness and flexibility to travel as needed
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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