Senior Product Manager, Gusto
Gusto HR Partners
$152-230k
Salary is dependent on location
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$152-230k
Salary is dependent on location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 5+ years of product management or equivalent experience in high-ownership environments
- Proven track record of launching internal platforms or tech-enabled services that scale human expertise
- Experience working closely with expert operators (e.g., consultants, advisors, or support teams)
- Hands-on experience integrating AI-powered tools (e.g., LLMs, copilots, automation workflows)
- Scrappy builder mindset—comfortable with ambiguity, biased toward action, and quick to prototype
- Strong communicator and collaborator with a user-obsessed, service-oriented product approach
What the job involves
- We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
- Our Product team is lean, which means you’ll have a high degree of impact and ownership
- We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
- The Gusto HR Partners team pairs small businesses with seasoned HR professionals who provide expert advice, guidance, and hands-on support. We’re building the future of HR as a service—delivered through a hybrid model of people and technology
- This team sits within Gusto’s broader HR Experiences organization, alongside peer PMs who are building the HR software that powers hiring, performance management, compliance, and more. Together, we’re crafting a cohesive, tech-enabled ecosystem that enables small businesses to thrive. Our cross-functional team includes operators, designers, engineers, and advisors—all united by a mission to bring powerful, human-centered HR to the millions of small businesses that need it
- As the first dedicated Product Manager on this team, you’ll lead the charge in building a next-generation, tech-enabled service model where AI and people work hand-in-hand. You'll ship fast, solve real user pain, and design systems that scale service delivery without sacrificing the human touch
- This is a foundational role in our AI transformation—turning expert judgment into structured, repeatable, and automatable systems. If you're excited to build from scratch, move quickly, and create tools that empower operators while training the AI—you’ll thrive here
- Ownership: Design and build internal tools, automation, and AI-powered workflows that capture HR Pro expertise and transform it into scalable, intelligent systems
- North Star: Ship a growing library of partner-facing tools and workflows that enable HR Pros to serve customers more efficiently—and generate the structured inputs we need to automate those tasks in our AI platform
- Collaborate: Partner cross-functionally with engineering, design, operations, and AI teams to build end-to-end solutions
- Set a fast, iterative pace for experimentation—learning from the field and shipping improvements weekly
- Define and measure success, ensuring the tools we build improve both the HR Partner and customer experience
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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