Contracts Specialist, Percona
More information about location
Scaling, security, and management for OS databases
Be an early applicant
Scaling, security, and management for OS databases
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To help users get the most out of open-source technology, without inflated fees or lock-ins.
Role
Who you are
- This role is perfect for someone who loves analyzing details, solving problems, and streamlining processes
- At least two years of experience with sales contracts, business agreements, or roles requiring meticulous attention to detail (e.g., deals desk, accounting or finance)
- CRM experience (Salesforce preferred) and a knack for process improvement
- A sharp eye for detail, exceptional writing skills, and a problem-solving mindset
- Bachelor’s degree in business or a related field
- Advanced professional-level English communication skills (written and verbal)
Desirable
- Strong interpersonal skills, intellectual curiosity, critical thinking skills, impeccable judgment, and the ability to multitask in fast-paced settings
- Ability to work independently to handle global support and coverage
- Previous experience creating and negotiating contracts
- Expertise with Ironclad and Salesforce
- Operations skills, especially in a remote-first environment
- Familiarity with U.S. contract law a plus
What the job involves
- As a Contracts Specialist, you’ll dive into the dynamic intersection of law and business, exploring diverse challenges that expand your expertise every day
- Working on a small but talented team, you'll engage in a variety of contracts, each offering unique opportunities to learn and grow.
- Draft and Refine: Prepare, send, and negotiate contracts, updating language for clarity and relevance using state-of-the-art technology and tools, including Salesforce and Ironclad
- Negotiate and Collaborate: Partner with internal teams and customers to negotiate contract terms, with the oversight of the Senior Director of Contract Operations
- Problem Solve: Review red-lined agreements, resolve issues, and craft solutions with critical thinking, precision and creativity
- Represent the Company: Handle RFP Responses, vendor forms, questionnaires, and document requests while coordinating with Finance and Compliance
- Communicate Effectively and Proactively: Provide expert recommendations, explain terms, and guide internal (Sales, Services and Finance) and external (Customer and Partner) stakeholders with confidence and clarity
- Global Team Support & Time Zone Coverage: Assist teammates across different time zones by covering time-sensitive requests during absences or peak workloads. Respond promptly to urgent contract-related matters, ensuring business continuity regardless of regional working hours
- Deals Desk: You will be trained to be an essential partner to the Sales, Finance, Legal, Customer Success and Services teams, ensuring that complex deals progress efficiently from quote to close. You’ll serve as a trusted advisor and problem-solver, helping structure deals, review pricing and contract terms, and streamline the end-to-end sales process
Our take
Open-source technology brings a range of benefits, from agility to cost-effectiveness, making it a prime target for businesses adding to their tech roster. However, they may find themselves forced into software, contracts or processes they neither need nor want, in order to gain access to those that they do. Percona provides unbiased, open-source database expertise, giving anyone, anywhere access to the tools necessary to turn their ideas into a viable business.
Percona was founded in 2006 to support consumers and users in the open-source community. It is now a leader in providing enterprise-class support, services and software for open-source databases, both in on-premises and cloud environments. The company accommodates growth and development by deploying agile solutions to keep its clients moving at the pace of their customers’ needs. Clients pay for the advice and expertise provided, rather than for the company to unlock critical software features.
Percona employs a global network of experts and boasts an impressive customer list with high renewal rates. The company continues to update and add to its product offerings and is committed to keeping its software free to download.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jan 2008
$1m
GRANT
Total funding: $1m
Company HQ
Bull Durham, Durham, NC
Leadership
Ann Schlemmer
(CEO)Joined Percona in 2013 and held various roles before becoming CEO in 2022. Prior to Percona, they were part of the MySQL Professional Services team at Sun Microsystems and Oracle.
Bennie Grant
(COO)They have over 15 years of Professional Services, Support and Operational Delivery experience. Prior to joining Percona, they opened US operations for Mettoni (acquired by Enghouse Interactive), where they held Senior Services and Operational Leadership positions.
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